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Your last login was on: 2011-05-04 11:02:22

Robert May

Company: Jupix Ltd
Website: http://www.jupix.co.uk/
Are you an agent? no
Do I do lettings? yes
Do I do sales? yes
Do I do overseas sales or lettings? Both
Job title: Other
Supplier: yes
Supplier Name: Jupix Ltd
What do I do? Operations Director looking after Sales Training and Support


News stories you have commented on:

30 comments

Posted Date: Monday 31st January 2011
“Astra” is owned by a very good friend of mine from Australia. He is a retired RYA Offshore Yachtmaster Instructor. I have been sailing for over 40 years and I cannot recommend the boat or owner more highly. Very safe and very capable This should interest anyone who is looking for some serious mile building for their Yachtmaster or anyone who wants a change from summer in the Solent or Med. This boat was one of the attractions at the Southampton Boat show 2009; last years’ sail was the sea trials and shakedown cruise. Anyone who proves themselves likeable and capable could end up on the 3 year world cruise back to Australia via the Mediterranean, Cape Verde, Caribbean South America, and Up the West Coast to Canada then across the Pacific! The offer is extended to family and friends of readers, so they can get in contact too.
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Posted Date: Monday 31st January 2011
I don't normally pass comment on the stuff I read on Estate Agent Today. But living 250 miles from Watford, sharing a lot of his opinions and not being an Agent at present, I could easily be Peebee! I am sad that Ros has resigned her position. I would like to thank her for all the great work she has done to promote the aims of good Estate Agency and for the entertainment and good reading she has given us all. Thank you Rosalind! Anna, this isn’t a personal attack, that isn’t my style. I am a (proud) Fellow of the National Association, even though I have not sold a property for a fee in over 16 years I pay my subs every year to support the Association. I sell software to Estate and Property management Agents. My FNAEA is an indication that I am qualified to talk on the subject of Property Sales, Valuation and Property Management. It is an indication that for at least 10 years I have done the job. Surely that is all that a vendor wants to know. I have had business dealings with over 4000 NFOPP firms and have only come across 3 individuals, in 25 years, who fall short of the codes of conduct laid down by each of the divisions. 1 is in prison, 1 is on his way and the other is now out of the country. When I see “FNAEA” on a business card I know that I am dealing with someone who is honest, trustworthy and knows their job. FRICS envy is just in your head. My only comment on NFOPP is that the “Blue book” should be extended across all divisions of the group with detailed sections covering each unique practice. Provide clear guidance so that the profession and the public can see that there is cohesive structure As has been pointed out in one post I am fanatical about standards and freely admit it does drive me crazy that I have a minimum 4 codes of conduct and 3+ sets of legislation to consult every time I specify a feature in software. My one request is 1 set of rules with 1 set of centralised staff split into teams to deal with the many specialist areas of our Profession.
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Posted Date: Monday 31st January 2011
The great thing is Anna, no-one needs to do the whole 6 months; some of the 12 stages are as short as 3 days. For example Chichester to Islay is a long sail with a couple of overnights. That is a 4 day trip ideal for anyone who needs miles and an overnight for their log book. If someone wants their factory fortnight holiday in Norway they can join Astra in Bergen and sail up the coast. Another short trip is Falmouth down to Jersey and Guernsey and back to Chichester. There are two spare double cabins available for up to 4 people. The boat is fully air conditioned has 240 volt electric, washing machine, deep freeze microwave, electric flushing heads and electric power showers. Astra averages 6knts but we saw 12.5 sog this year at Corryvreckan. This is a simple yacht to sail and feels just like a big dinghy. Everything is done from the cockpit so there is no need to go "for'ard" especially at night.
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Posted Date: Tuesday 1st February 2011
Thank you for the advice Peebee. I am of sound (but stubborn) mind, if agreeing with someone who wants to make the profession stronger makes me unpopular, “Jonnie no mates” is a label I would wear with pride. You can take comfort from the fact that some people do respect your direct and honest approach. I always enjoy the points you raise, both the ones that I agree with and the ones where you are clearly wrong  My appearance here was to thank Ros for the very many years work she has done for the profession. I have respect for her action and a great deal of empathy for the circumstance that bought about her resignation. Best regards Robert
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Posted Date: Tuesday 1st February 2011
I do have another account for posts which do not require the personal sincerity appropriate to this particular story. With regards to Jonnie (as opposed to Jonnie no mates) I reckon all that wooing of Gourmand Gossip came good and they have skipped into the sunset together. Who knows?
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Posted Date: Friday 4th February 2011
I am not one for the limelight but have lots to say. Tweeting is a good way of delivering a point without all the waffle, being dyslexic I find that 140 characters isn’t enough space to make too many mistakes. There is lots of underground news flying around Twitter so it essential to have a strict Social networking policy in place so that company and personal opinions and posts are clearly separated. My guess is that even though the principals of firms don’t Tweet, most of their staff do.
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Posted Date: Saturday 5th February 2011
My considered response to your post Boring? Thank you, for giving Jupix Ltd the opportunity to get yet another plug on Estate Agent Today. Thank you, for giving me the opportunity show Rosalind Renshaw an example of the little digs I am on getting on daily basis. In one little post you have given me the strength and determination to ensure that I finish what you have started! I am delighted that you think I am such a threat that you need to attempt schoolboy bully tactics. What would did you think would happen, the Estate Agent Today posters would turn on me? Greater and better men than me have had their roasting on here. Very few people know who I am, fewer people care and even fewer people had ever heard of Jupix, (Advert) who for 5 years have been supplying Web based Estate Agency and lettings software, but thanks to you Boring I have been given the opportunity to plug Jupix Ltd inside an EAT story about the beautiful Kirstie Allsop. I can plug the fact we have full ledger client cash accounting. Best of all I can say that anyone who wants to improve their marketing and lettings capabilities can keep a couple of screens of CFPwinMan out the back and have the sales and lettings negotiators using Jupix winning new business in the front office; in the car outside appointments, at home in front of the telly, wherever really! A proven migration routine ensures all the landlords properties and tenants come across so there is no re-keying of data. I reckon that you have done everyone a favour mate. People can stop their support of CFP knowing that Jupix can call on 4 good ex cfp staff to help with the odd accounts query or training. They won’t need to replace that expensive SQL server or CAL licence but the sharp of their business can immediately benefit from using our powerful marketing suite to win new business. 10 words? Pah! I reckon there will be a few people very interested in the 386 I have written here even if it is just to see why everyone is talking suddenly talking about Jupix. Why was Jupix such a secret for so long? Your competitors didn’t want you to know their advantage! Thanks Boring!
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Posted Date: Saturday 5th February 2011
"the sharp of their" should read, sharp end.
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Posted Date: Monday 7th February 2011
@Anna Key thank you for the advice, I have actually just got my life back, 12 -16 hours a day, 7 days a week I simply love what I do. I tried to be retired, great for 3 months then it drove me nuts! @wg actually those that know me will know that I was upset at being blamed. Someone is playing stupid mind games not realising it is just making me stronger.
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Posted Date: Tuesday 22nd March 2011
Will I do Mr Hendry? I haven't sold a house in years but act as consultant to agents large and small, chains and franchises. Estate Agency and Property Management. I don't know everything and I am certainly less knowledgeable than some of the regular contributors on Estate Agent Today. If you are up for it so am I.
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Posted Date: Tuesday 22nd March 2011
Mr Hendry, Please can I call you Peter or Pete or would you prefer this to be kept formal? So as everyone knows where I stand; Requiring Agents to buy properties that have not sold was an un-workable idea. I do not think Agents are routinely overvaluing property to the extent that has been suggested several times on Estate Agent Today. If I don't post for a few hours/days it is because I have work to do. Regards Robert
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Posted Date: Tuesday 22nd March 2011
"There is an urgent need for estate agents to add new tools to their toolkit, in the present market conditions" I agree and disagree with that, most Agents have a perfectly workable set of tools at their disposal and don’t really need anything else. With any craft or profession knowing what to do with the tools is what counts. I can give a scalpel to a butcher but without training he wouldn't be a surgeon.
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Posted Date: Tuesday 22nd March 2011
Markets work depending on prices. The inescapable reason why the housing market is not and has not been trading at adequate levels of completed transactions is because the prices currently being quoted are too high. I struggle with this, without a definition of "adequate" it is not possible comment on this. I have known agencies with just 7 properties on their books at any one time and if just 3 of them sold in a financial year that was a very good year. Conversely I have seen Agencies where 2 sales per week were expected from every negotiator anything less was a bad year. Neither you nor I can comment on what is adequate for the individual businesses concerned. The Government might be struggling a bit if volumes sales volumes are low, stamp duty, tax and vat from the Property profession formed a sizeable chunk of income for the Labour administration. Prices too high being the cause of the problem? In my opinion that is not the case. The region variation of supply, demand and transactions apparent in the stories published and commented on in Estate Agent Today means that it is not possible to say that all prices are too high.
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Posted Date: Tuesday 22nd March 2011
Sorry Peter, I will let you catch up. As for the questions others want to ask? A lot of those will probably be answered or become irrelevant as we discuss or investigate what you are trying to say. Simply by posting you were RICS till 2007 answers a couple of those that wanted to know your background. Regards Robert
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Posted Date: Tuesday 22nd March 2011
@ Peebee Out of respect for Peter, is it reasonable to ask that we come on to that after we have gone through this particular blog? Once all the bad feeling towards each other is out of the way I suspect Peter might be happy to have normalised rather than polarised discussion with all posters who treat him with respect. Conversely if Peter’s writing style was less flammable, other posters might be encouraged to respect his opinion as different from their own.
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Posted Date: Tuesday 22nd March 2011
There is nothing to stop anyone commenting on anything Peter writes or anything I write Wardy. It is just that Peter only wants to respond to one person who isn’t posting with a stage name. That doesn’t stop the debate and I will be happy to post replies to non-Peter posts.
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Posted Date: Tuesday 22nd March 2011
This isn't going to be easy, I have been watching, chuckling and getting frustrated for the whole of the saga. There are some perfectly valid questions that need answering and in the spirit of co-operation I am sure Peter won't mind answering the valid ones without me needing to go through the Ask Peter/ Tell Peebee/Wardy routine. There are some questions too that are thinly veiled snipes, those are best put to one side! Peter wants me to take it in turns replying to his posts so I can't do any more for the time being (It’s his turn). I suspect there will be a fairly long post on its way and hopefully Peter will include replies to the points he considers important. Let's see.
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Posted Date: Tuesday 22nd March 2011
Thank you for the reply Peter, I think if we can get rid of the notion that you don’t like Estate Agents we will make headway. I have asked them to respect you and your opinions and would ask that you reciprocate. Anyone involved in sales of any kind has an understanding of supply and demand economics. My experience of meeting with agents all over the country is that they fully understand the need to win saleable instructions. Overpriced properties simply sit on the books racking up advertising cost and eat into already tight profit margins. Sensible and experienced agents simply allow Over, Price and Co. to take the initial instruction and step in 6 weeks later with a primed purchaser to pick up a multi-agency fee. There is no reason or motivation for Agents to over value property. I agree that supply and demand is the main control over property prices however I disagree with your reason of why the market is out of kilter. Average property prices are not too high if there is continued applicant competition/demand and if mortgage funding is available to meet agreed sale prices. Mortgage restrictions rather than a reduction in demand are controlling some prices right now. Those mortgage restrictions are new to us all, Government, Banks, Agents, Vendors and Applicants.
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Posted Date: Tuesday 5th April 2011
Evening Peter I have just noticed the very first Tepilo board to appear in my local area. Chatting to one of the local boys it seems the vendor has had valuations off most of the decent agents in the town. Now armed with their free advice they have been cut out of any opportunity to sell the property. In your experience how what advice would you give to agents on how avoid such sharp practice and recoup some of the time and money invested in pitching for the work?
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Posted Date: Wednesday 6th April 2011
To everyone who organised, nominated or voted in these awards, I would like to say thank you. Jupix are very pleased and proud to be in the final alongside the other worthy finalists. Recognition is worth more than money. Thank you
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Posted Date: Wednesday 6th April 2011
Dear Fix My total advertising budget is £0 (none of that is actually spent with EAT or LAT) the whole of the Jupix user base comes from satisfied customers’ referral and recommendation. If this were fixed surely the two GMGPS nominated companies; Vebra and CFP software would have made the final 10. I have a very good idea of what the marketing budget for GMGPS was and if that sort of spend can’t guarantee a place in the final then that is testament to the integrity of this particular award. I don’t know who nominated Jupix for this award but I am very grateful they did, I am grateful too for the support we have received from our other customers, I am particularly grateful for the free advertising and publicity that this award is giving to Jupix and the other finalist. If you want to get on the Estas short list next year; be better than your competition, respect your customers, be nice to people and do what you do as best you can. Yours faithfully Robert May
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Posted Date: Wednesday 6th April 2011
Thank for the reply Peter, While some of the selling public will respect the value of an Agent's time and experience most won't. What do you think of the idea of Agents/ Portals making a charge for valuations/ appraisals.? If agents routinely charged professional rates for their time rather than giving most things away for free. Wouldn't only the "worth the money agents/portals" survive?
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Posted Date: Thursday 7th April 2011
That is a very neat side step Peter and possibly one that will get jumped on as you avoiding a reasonable question in our own micro debate. I am keen to find out how two people with roughly the same experience of the same industry can have such polarised opinions about the same subject which is essentially how to value property for marketing with the aim of a sale. My viewpoint is that Agents are managing to advise on value and achieve sales in market conditions that have been re-invented in the past 3 years. Per your blog you have said “there is an urgent need for estate agents to add new tools to their toolkit, in the present market conditions” but didn’t go on to say what those new tools are in words that I can understand. This is probably me being a bit thick but I know of 6 valuation methods, the 5 standard ones plus a bespoke one that combines elements of each of the others plus a twist, yet I cannot make head or tale of what you are recommending agents do. Agents advise on a marketing figure to attract viewings and a sale. Surveyors advise lenders and purchasers on comparative value. Per your blog if agents valued like surveyors i.e. with the interest of the lender and purchaser in mind, that is a system that will only work if purchasers were not allowed to haggle and vendors were not allowed to want the best price for their home.
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Posted Date: Thursday 7th April 2011
Give him time to answer Wardy. Peter is more likely to answer if he is not constantly fighting his way out of a tight corner.
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Posted Date: Thursday 7th April 2011
Peter you can see why I am rubish at debates, I always say things that get interpreted the wrong way by someone.
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Posted Date: Thursday 7th April 2011
@Peebee. I have asked two direct and fair questions of Peter which relate to how sites like his and Tepilo can fairly sit alongside traditional Estate Agency where Agents give away an awful lot of free time, advice and service to folk who without moral or conscience will use it for free, I am interested to hear from Peter who has a boot in both camps My point to Peter, which hardly warrants a separate debate, would be that maybe if agents a started charging for valuations advertisements, advice, letters and portal presence etc. then the quality of the profession could indeed be raised. Qualified staff receiving professional wages and respect is something that I would love to see.
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Posted Date: Wednesday 4th May 2011
Hello Rant As it says in the headline, the invitation is open to any EAT reader. If you would like to come and would benefit from seeing what the next generation of Agency is all about then email me. There is only 1 late place available due to a fractured shoulder and I would prefer that place to go to someone who will get some use out of the day, also I doubt any of the HPC posters would want to spend the day with us. Regards Robert
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Posted Date: Wednesday 4th May 2011
Actually Rant knowing who is going you would get a warm, polite and dignified welcome. @Sorrycantmakeit, I agree it is a stupid idea to compete with the PPS so what we have done is decide to show our users the new additional features and functionality of our Multiple Office, Web based combined Estate Agency and Property Management system in a relaxed and unhurried environment. Our Inspiration and Innovation day is invitation only other than this 1 place. It is being put on for our customers who are quite happy with our software and have no real need to attend PPS. This is only available because Ros can’t attend, ordinarily you nor any other non Jupix reader of EAT would have known about our event. We have no need to attend PPS to attract new business, our “customers matter” approach to the business means that all the sales we need are coming from referral and recommendation. Anyone attending our Inspiration and Innovation day will be encouraged to visit PPS on the second day simply to reinforce that features and benefits available in Jupix are well ahead of anything on offer at PPS.
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Posted Date: Friday 10th June 2011
How are accountants, auditors and professional bodies supposed to learn how to audit the 40+ client accounting software packages? There are no guidelines or codes of practice for Client accounting systems. I actually have some sympathy for anyone who innocently gets into trouble with their client account system; very often it takes a forensic investigation of the accounts to get to the bottom of why things aren't as they should be. Here is a question which beats most a fair few in Client cash accounting. How many weeks are there in a month? If your immediate answer was 4 then you will be on average £621 short of cash per year for every property you manage. (About £124,000/ year on a 200 property portfolio)
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Posted Date: Friday 10th June 2011
Hi Anna Sadly too many people think that because they have a client accounting system that is has been tested and it is correct. Most of the first half of this year has been spent showing some agents that what the computer says is not always correct. Without disciplined separation of duties most software is no better than an unlocked safe. A lot of business owners I come across do not fully understand Client Cash Accounting that is not surprising when some accountants don't understand it either. Many agencies that branched into Lettings and Management to keep them afloat during this quiet spell are over reliant on their software and could quite easily find themselves in the same situation as Sharon Price.
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