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KEYWORD "Disputes" - 100 RESULTS
Every home EPC rated B or above in 10 years - party pledge

A political party is pledging that if elected it will make every home in the UK have an EPC rating of...

13 June 2024

From: Breaking News

Record numbers raise concerns about agents but official sales complaints drop

Concerns around market appraisals and how offers are handled are likely to be the key industry complaints this year amid lower...

10 June 2024

From: Breaking News

Mastering Tenant Deposits: A Guide for Letting Agents

Managing tenant deposits is a crucial part of any letting agent’s responsibilities. Ensuring compliance with regulations and safeguarding both landlord and...

08 May 2024

From: Features

Labour - The Housing Policies Coming Our Way Soon

You don’t have to be a mind-reader to believe there will be a large majority Labour government by the end of...

04 May 2024

From: Features

Trade and representative bodies launch fifth iteration of the BASPI

Trade and representative bodies representing the legal, surveying, estate agency and property management sectors, including the Conveyancing Association, have launched the...

27 April 2024

From: Features

Sellers Risk Fall-Throughs by failing to disclose neighbour rows

Almost one in five vendors admit to having failed to disclose disputes with neighbours to prospective buyers when selling their home,...

19 April 2024

From: Breaking News

Russell Quirk and Charlie Lamdin clash over house prices – who's right?

Property market commentators Russell Quirk and Charlie Lamdin have gone head-to—head in a long-awaited podcast to tackle their ongoing debate about...

16 April 2024

From: Breaking News

A Property Tale For Our Times - and it doesn't end well

If you want to hear of a tale for our industry’s times - featuring housing shortages, planning disputes, rampant  inflation and...

23 March 2024

From: Features

Cohabiting as a couple - what happens to the house if we split?

There are several pros to cohabitation, and it’s always a wonderful experience when you’re handed your set of keys as a...

03 February 2024

From: Features

Housing Ombudsmen - our industry's new growth area

It may be a measure of the government’s incompetence in the area of housing that two recent major announcements were sorely...

02 December 2023

From: Features

Revolutionising leasehold -the road ahead for owners and managers of blocks of flats

The United Kingdom stands on the precipice of a historic overhaul in property ownership. With the King's speech unveiling the anticipated...

25 November 2023

From: Features

Top tips to promote the real value of your letting agency

The role of a residential landlord has changed considerably over the years. What was once a relatively straightforward means of generating...

18 November 2023

From: Features

When will parts B and C of upfront info reforms materialise?

Trading Standards has insisted it is still on track to introduce parts B and C of material changes rules for property...

31 October 2023

From: Breaking News

Check-Out the Long-Term Benefits of Check-In Reports…

Hands-up who likes doing check-in reports? These start-of-tenancy reports may not be the most popular of activities for the letting agent...

18 October 2023

From: Features

Estate agent's guide to spotting title-related issues and what to do about them

As an Estate Agent it’s important to be able to interpret and understand the information that a Title Deed document presents...

20 September 2023

From: Features

Agents Do Charity - solid foundations

Check out some of the latest charitable endeavours from agency and property brands this week. If you have a charitable event or...

15 September 2023

From: Breaking News

Check-out Report Shortcuts Every Letting Agent Should Know

The end of a tenancy can be busy and stressful. As the letting agent, you’ll have many plates spinning to move...

02 September 2023

From: Features

TPO: Agents must be wary of appraisal and offer complaints 

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

03 August 2023

From: Breaking News

Don't fall foul of these laws of nature

Whether at home or abroad, here are some top tips to prevent homeowners from breaking common garden laws and rules this...

01 July 2023

From: Features

How to attract landlords to your letting agency

As the unending attack on landlords continues, many are succumbing to the pressures of increased taxes, interest rates rising, regulations becoming...

18 April 2023

From: Marketing & Social Media

Fourth version of BASPI form launches with queries on building safety

Trade and representative bodies representing the legal, surveying, estate agency and property management sectors have launched the fourth iteration of the...

03 April 2023

From: Breaking News

Summer presents challenges for businesses in the property sector - here's how to navigate them and avoid a legal headache

THE grounding of foreign travel during successive lockdowns meant many employers were saved from the stress of dealing with holiday requests...

01 April 2023

From: Features

A Letting Agent's Guide to Avoiding Garden Disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

A letting agent’s guide to avoiding garden disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

Are Pre-Check-Out Reports Worth the Time and Effort?

Most letting agents are already carrying out inspections for check-in and check-out reports (hopefully). Some are going further and conducting interim...

14 January 2023

From: Features

Agents have three months to register unresolved banking complaints with BBRS

Property professionals, including agents, are being urged to make use of a dedicated small business banking dispute scheme before it closes...

21 November 2022

From: Breaking News

Bamboo infestations putting property sales at risk - warning

Property sales are being put at risk by failure to tackle infestations of bamboo, according to new warnings. Invasive plant removal firm...

15 November 2022

From: Breaking News

Agency sales complaints rise as issues become more complex - TPO

Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...

02 November 2022

From: Breaking News

Revealed - how to avoid disputes at the end of tenancies

Letting agents and landlords who know how to avoid deposit disputes at the end of a tenancy can save time, money,...

15 October 2022

From: Features

New-build buyers set to benefit from beefed-up protections

A new Code of Practice for builders and an independent Ombudsman for consumers in the new-build sector went live this week. Customers...

07 October 2022

From: Breaking News

PropTech Today - why PropTech can be a blueprint for the new PM

The results are finally in, and to no-one’s surprise Liz Truss has been named the new leader of the Conservative Party...

07 September 2022

From: Breaking News

What do tenants want from a rental property, landlord and agent?

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

31 August 2022

From: Features

How to create check-out reports the right way (without surprises)

The check-out report is a critical point in the tenancy and has the power to make the moving-out process run smoothly...

09 August 2022

From: Sponsored Content

Keep summer stress-free – preventing neighbour disputes

As temperatures rise and the holidays begin many of us will be looking to enjoy our gardens and make improvements to...

02 August 2022

From: Legislation & Compliance

How to catch up on interim rental visits efficiently

Interim rental inspections have taken a hit over the past two years and letting agents are now wading through their backlogs...

30 July 2022

From: Features

Three regulatory updates agents need to know about in 2022

A wide range of upcoming legislative changes will affect the private rented sector. From new carbon monoxide alarm regulations to renters...

16 July 2022

From: Features

Student accommodation: how to manage mass check-outs without a mess

As the mass student exodus from rented accommodation begins throughout the UK, Richard Abbots of Inventory Hive offers advice on how...

02 July 2022

From: Features

The Renters' Reform Bill is back on the table - here’s what we need to see next

After years of delays and upheaval, the Renters' Reform Bill finally appears to be back on the agenda, in an effort...

14 May 2022

From: Features

New Deputy for TPO as industry gears up for change

A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...

21 April 2022

From: Breaking News

Home Information Packs - are they making a comeback?

Agents and conveyancers have signed up to a new buyers’s and seller’s property information form that is described as having been...

04 April 2022

From: Breaking News

Rental reform - why it'll make inventories more important than ever 

In this weekend feature, inventory expert and chair of the AIIC, Daniel Evans, sets out why rental reform changes will make...

02 April 2022

From: Features

Searches not revealing new road schemes, claims angry conveyancer

Property searches are not showing up some new road schemes because they are classified by local councils as planning consent for...

24 February 2022

From: Breaking News

Exclusivity Agreements? They’re for “shysters” claims lawyer

The Property Ombudsman should ban agents from using so-called exclusivity agreements on sales, claims a law firm.  Donal Blaney, founder of Griffin...

03 February 2022

From: Breaking News

Insider insight - what does a really good inventory actually involve?

In this weekend feature, inventory expert and chair of the AIIC, Daniel Evans, sets out what a really good inventory should...

29 January 2022

From: Features

Boris Johnson’s Successor: what next for housing policies?

Will he stay or will he go? You don’t need me to say who ‘he’ is - it’s the only story...

22 January 2022

From: Features

Stamp Duty negligence claims against conveyancers forecast to rise

A law firm is warning that one of the key risks facing that industry this year revolves around professional negligence claims against...

19 January 2022

From: Breaking News

Top industry company will run New Homes Ombudsman

The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...

03 December 2021

From: Breaking News

Is your business ready to offer the best digital experience to your customers?

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...

16 October 2021

From: Features

How can letting agents help tenants with rent arrears?

Almost a million tenants have built up rent arrears since March 2020, according to research by National Residential Landlords Association (NRLA)....

15 September 2021

From: Features

Complaints about estate agents jump by a third says Ombudsman

The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic.  In its...

24 August 2021

From: Breaking News

PropTech and the future of remote working

Working from home used to get a bad rap. With the phrase mocked as ‘shirking from home’, homeworkers were often seen...

23 June 2021

From: Features

Quarterly legal and compliance updates for letting agents

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

12 May 2021

From: Features

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

What to consider when buying or selling an estate agency business

Estate agents might be expert at advising on buying and selling properties on their books but when it comes to buying...

13 February 2021

From: Features

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

What should agents look for in a software provider in 2021?

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...

05 December 2020

From: Features

Are you prepared for a seasonal upswing in missed rental payments?

It’s that time of year again. Black Friday has been and gone and the run-up to Christmas is well and truly...

02 December 2020

From: Features

Keeping the market moving is vital for more than just the economy

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

21 November 2020

From: Features

Delivering a speedy end of tenancy deposit negotiation – the top tips

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

10 November 2020

From: Legislation & Compliance

Common sense tips for dealing with student tenants

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

31 October 2020

From: Features

Living without Section 21 evictions – lessons from the Scottish market

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

27 October 2020

From: Legislation & Compliance

Cladding scandal hurts entire housing market says top industry figure

Ed Mead has joined a growing chorus demanding government action on the cladding crisis. He is one of the industry’s leading figures from...

02 October 2020

From: Breaking News

Countrywide branch faces police and HMRC threat after furlough allegation

The managing director of a Winkworth branch is threatening to report a senior member of a nearby Countrywide office to the...

10 June 2020

From: Breaking News

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

Agents’ Insurance Claims: only two days left to submit details

The City regulator which is bringing a test case over insurance firms refusing to honour Business Interruption policies wants policyholders including...

18 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

New-build buyers failing to complete on time ‘may risk legal action’

There could be a wave of legal disputes as off-plan buyers seek to get out of purchase deals after the lockdown...

05 May 2020

From: Breaking News

One agent’s fight for Business Interruption Insurance pay-out

Agents and in some cases their brokers continue to do battle with insurers in a bid to secure pay-outs on their...

27 April 2020

From: Breaking News

Buckle up - Wave of law cases possible if off-plan buyers pull out

There’s a warning today that the housing market could face a wave of legal disputes if buyers of off-plan new builds...

27 April 2020

From: Breaking News

Change - The key to unlocking demand after the lockdown

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

18 April 2020

From: Features

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Help for self employed agents and new lettings info: Conquering Corona

Hello and welcome to the latest Conquering Corona - our guide for agents to get through these challenging times. Please let us...

27 March 2020

From: Breaking News

Nick Lyons, CEO of No Letting Go

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

10 March 2020

From: 60 Second Interview

New Homes Ombudsman announced (again) with banning powers

The government has - once again - announced the introduction of a New Homes Ombudsman.  The news came yesterday when Housing Secretary...

25 February 2020

From: Breaking News

Lifetime deposits – what are the potential challenges and benefits for lettings?

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

01 February 2020

From: Features

Portals to be at the heart of house buying reforms

Rightmove and Zoopla have been working with key figures from government and the agency and conveyancing industries on how to reform...

29 January 2020

From: Breaking News

More reforms on their way as government ponders leasehold changes

The Law Commission has set out three ways to cut the cost that leaseholders have to pay to buy the freehold...

10 January 2020

From: Breaking News

Big Tory win: but agents warn over Stamp Duty and Section 21

It’s a substantial Tory government for the next five years: what does this mean for estate agents, property and the market? We have...

13 December 2019

From: Breaking News

DPS adjudication case study: Do tenancy breaches lead to a full claim?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

07 December 2019

From: Features

Huge shake-up of sellers’ information being considered

First details have emerged of the information vendors may have to provide up-front In future transactions if government house buying reforms...

21 October 2019

From: Breaking News

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

DPS adjudication case study: water damage and a deluge of evidence

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

31 August 2019

From: Features

DPS adjudication case study: Conflicting paperwork and a burden of proof

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

27 July 2019

From: Features

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Emoov former boss disputes Mail on Sunday claim about agency's debts

Online estate agent Emoov failed to tell crowdfunding investors it was losing £3m a month before its collapse, a Sunday paper claims. The...

24 February 2019

From: Breaking News

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

NTSEAT issues new guidance on redress in leasehold disputes

The National Trading Standards Estate Agency team has issued new guidance for those seeking redress over leasehold disputes.  This guidance contains a...

30 January 2019

From: Breaking News

Maverick agent threatens ‘yellow vest’ civil protest over Brexit

A maverick estate agent pictured wearing a yellow vest has threatened to mount what he calls a “civil protest” if Brexit...

16 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Lies, Damned Lies, and people who buy and sell homes

Some 59 per cent of people have lied while selling a home and 46 per cent have lied when trying to...

10 January 2019

From: Breaking News

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

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