Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title.
The accolade was achieved due to the excellent ratings it received from its customers when they completed the ESTAS online survey.
Kristian Derrick, acting branch manager at the Ashtons office, says: “Customer service is a key part of our pledge to clients and this award proves we are delivering what we promise.”
The ESTAS competition sees the best agents for customer service in the UK competing against each other. Winners are decided solely on ratings provided by customers when completing an online survey.
In the Lettings Landlord category for December Robert Watts Lettings in Cleckheaton secured the highest score. In the Best Letting Agency for Tenants category it was a first time win for Welso Property Management from Bathgate near Edinburgh.
All the agents taking part are aiming to win the ultimate prize which is a Grand Prix award at the 13th annual ESTAS ceremony at the Grosvenor House Hotel in central London in April, presided over by TV property expert Phil Spencer in front of 1,000 of the UK’s top property professionals.
You can find out more about The ESTAS and how to get your firm involved here.
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Many congratulations to Ashtons, Robert Watts and Welso Property Management. We started the monthly awards because we wanted to recognise the constant effort firms are putting in to deliver consistent excellent customer service throughout the year to their customers. We know it's really hard work and sometimes a thankless task so well done!
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