Some agents have probably already done this, but ties are a thing of the past at London estate agency James Pendleton.
Founder Lee Pendleton has told his team that ties are no longer good for business, and dressing to impress is rather old-school.
To demonstrate the point that there’s no going back, at a sales meeting Pendleton wielded the scissors and cut his team’s ties in two!
“I looked round the room and thought ‘today’s the day’. Times have changed and our clients aren’t paying for the way we look. It took a while for my world view to change because, when I entered the industry, it was still very traditional and we all wore suits and ties without fail” he says.
“But the world has moved on and clients today don’t value a nice tie any more, they value good advice. I want the people who meet our consultants to see them as equals, whose experience they badly need, not drones who need to dress to impress.
“My hope is that this helps clients will feel the relationship they have with us is less transactional and more about trust and experience.”
A veteran estate agent has got hot under the collar about...
Our story yesterday on whether agents should continue to dress formally...
The pandemic has led to many people ditching more formal wear...
A London agency says it’s angry that out of 200,000 homes...
The predictions game can be tricky. Sometimes you just don’t know...
Leading UK property auctioneer Bond Wolfe has broken through the £100...
Uncertainty triggered by the new Labour Government and taxation concerns that...
In today's rapidly evolving property market, the focus on reducing transaction...
.png)
An exciting new collaboration between TVPN, EstateApps and Paul Long is...
By Mike Bilboe, Face For Business Buying or selling a home can...
LSL Estate Agency Franchising is home to one of the UK’s...
.png)
Who are you and what does it say on...
Who are you and what does it say on...
Who are you and what does it say on...
Join the conversation
Be the first to comment (please use the comment box below)
Please login to comment