Smoove brings ‘pain-saving’ agency platform to the whole market

Smoove has announced the full market rollout of its digital onboarding platform, Smoove Start.

The conveyancing software provider’s latest tool provides a platform for agents to sign up clients, conduct due diligence checks and for buyers to complete property information.

The platform collates all key tasks under one roof when onboarding a new buyer or seller, including ID and AML checks, EPCs and title deeds, which it said avoids the administration burden of multiple systems, chasing clients and removing unnecessary delays.

Buyers and sellers can access secure information, comprehensive checks and assistance.

Smoove said the platform removes the need for paper trails, capturing key property information upfront, “identifying motivated buyers and enabling immediate customer engagement and real-time updates ensuring both sellers and buyers are as proceedable as possible.”

Smoove Start was trialled among agents earlier this year and has become widely available this week.

Agents pay through a subscription level pricing model, allowing them to pay for what they want to use.

Simon McCulloch, chief commercial growth officer for Smoove, said: “The analogue and time-consuming nature of tying up a sale and ‘Knowing Your Customer’ is a major pain point for estate agents. 

“As these processes have increased, estate agents often face too much hassle, admin and red tape when agreeing a sale. By removing this burden and automating the process, as well as being up-to-date on the latest regulation, Smoove Start provides a solution that will improve transparency and efficiency between the agents, buyers and sellers connected with the sale.

“Upfront checks, whether this is for anti-money laundering, ID Verification, EPCs or land registry checks, provide an early warning system of any issues that might slow up the move.

“Smoove is constantly innovating, keeping up with industry trends and regulations so that other parties in the home moving process don’t have to. The platform is simple, efficient and all in one place for agents to use.”