Agent sacked by eXp after TV allegations

Self-employed agency brand eXp has terminated the contract of agent Ian Wyn-Jones following allegations about his working practices.

Wyn-Jones, who joined eXp in January 2021 and previously worked for easyProperty and Purplebricks, was the subject of a Welsh TV investigation in September that made allegations about his professionalism, making claims about fake reviews and offers.

He has denied the claims.

As a consequence of the allegations, eXp UK immediately suspended Wyn-Jones from their platform and halted permission for him to promote himself as an eXp agent. 

It also announced a formal investigation into the allegations. 

A statement from eXp last night said: “The investigation by eXp was conducted in the United States by members of the eXp Global senior team. This thorough process has now concluded and it finds that Ian Wyn-Jones at times fell below the standards set out and expected by eXp.”

The statement also said the investigation found that the majority of the criticisms made of Wyn-Jones relate to his time working at previous companies. 

It added: “In the circumstances, it is with regret that Ian Wyn-Jones has now been terminated as an eXp partner agent with immediate effect. This is due to the evidence of his failure to maintain required customer related standards at all times during his tenure with eXp UK.”