Agency franchise brand launches training academy

The Property Franchise Group (TPFG) has launched a group-wide online training academy for its brands and agents.

All brands within the group will have free access to the training content under their own branded tile.

Franchisees and their staff will have the opportunity to learn and gain up to a ‘L3 Certificate in Property Advice & Practice’, whilst also generally ensuring that all agents are up to speed with legislation and compliance as well as being confident in identifying business opportunities.

The site will be powered by The Able Agent.
 

Gareth Samples, chief executive of TPFG, said: “This award-winning training site will be available for all our franchisees and their staff and represents for us a major contribution to our franchise offering.

“Our aim is to provide added value to our agents at all levels in order to help them to grow their business. Training is an important element of growth”

Glynis Frew, group franchise training and development director at TPFG, added: “Training and development is essential for our business - not only are we launching this platform but we are ensuring we include bespoke learning on the site too. 

“This frees up our dedicated trainers to provide focused face-to-face training, building individual confidence and skills to deliver excellent customer service, all at a great price.”

Charlotte Jeffrey-Campbell, director at The Able Agent, said: “Our industry-leading training platform gives agents the skills and expertise they need to develop, with a broad range of topics to suit differing needs from gaining legal confidence to improving customer service. 

“This is supported by an intuitive bespoke monitoring and reporting tool, creating an unrivalled holistic training package.”