Proptech firm launches virtual tours that can be kept...

Made Snappy is offering Forever Tours that can be white-labelled by agents for their vendors to download and keep.

The virtual tour provider has developed the new offering following direct vendor requests and subsequent market research with existing agency customers.

Mark McCorrie, chief executive of Made Snappy, said: “We had a regular stream of vendors contacting us directly as well as through clients asking for a copy of the tours. It’s quite a big thing for some people, especially if there’s a long history in the home being sold.

“We interviewed 16 of our biggest and best clients and found out exactly how they wanted the service to work before launching it. A page celebrating both the property and the agent was important as was the facility to personalise the page and email message for each vendor.”

Staffordshire-based estate agency C residential is among agents using the service.

The brand’s clients in Rugeley are being given the option of keeping a 360 tour of their family home, known as Forever Tours, as part of their standard listing package.

Working in partnership with proptech firm Made Snappy, vendors are sent a white-labelled landing page and 360 tour on C residential’s web domain.

The landing page remains live for three months and vendors are encouraged to download the tour so they can keep it.

Angi Cooney, managing director of C residential, said: “Vendors have so many memories and emotions tied into their homes. It’s a great little addition, both a human and business level. We’re all about delivering the best service, so offering Forever Tours ticks the boxes for us.”

Cooney has integrated the offering into C residential’s follow-up processes, adding: “We’ve added a box to our completion checklist so we make sure that vendors’ are sent the tours on completion.

“I like the fact that the Made Snappy system allows us to personalise the message and landing page for each vendor. It’s the time when vendors are happiest and most likely to give a review and share their experience of us with friends and family.”