Fine & Country launches marketing campaign to highlight happy customers

Fine & Country has launched a marketing campaign centred around becoming the most recommended national estate agency brand among consumers.

The campaign will include a variety of mediums, showcasing its dedication to customer satisfaction, professionalism, and expertise within the property industry.

The upmarket agency brand's outstanding customer satisfaction was revealed in a analysis of YouGov data conducted by consultancy unchained.marketing.

The analysis involved more than 21,000 respondents and provided invaluable insights into customer sentiment within the estate agency industry as of July 2023.

A net recommendation score was formulated by calculating the percentage of respondents who would recommend a specific brand, while taking out those who wouldn’t.

Fine & Country got a score of 76%. 

Nicky Stevenson, managing director of Fine & Country, said: “We are immensely proud of the recognition Fine & Country has received through the YouGov data analysis.

"Our customers are at the heart of everything we do, and this outstanding net recommendation score reflects the hard work and dedication of our network to consistently provide exceptional service and experiences.

"We are excited to leverage this achievement to further elevate our brand's reputation and connect with even more potential clients.”