Property appliances – aftercare, not after-thought

With quality built into every stage of the production process of Bosch, NEFF and Siemens appliances.

From the initial design phase, through to production and aftercare, quality is at the forefront and this shapes the development of Bosch, NEFF and Siemens home appliances. By building quality products with quality parts and innovative programmes, these machines improve the quality of life at home for consumers.

Appliances are manufactured to the highest standard with quality and longevity in mind, but if any of your appliances are in need of repair, our repair service is available to help get your machines back up and running.

All Bosch, NEFF and Siemens appliances come with a two-year warranty as standard with options to extend this to five years on certain products. This gives consumers lasting peace of mind that any repairs or inspections are covered by a team of expert engineers whenever required.

BSH has an extensive service network of highly skilled and trained engineers providing quality service across the country. These expert engineers are employed and trained by BSH, giving them unrivalled knowledge and expertise of our appliances.

These teams are on hand to provide repairs and general maintenance on appliances. All repairs are carried out with genuine parts which are also available for consumers to purchase direct.

And what’s more, BSH keeps spare parts for up to 10 years on our major domestic appliances, so repairs can be made well into the lifecycle of our appliances.

In addition to its support network, there are a raft of online resources for consumers to help identify any faults and get support for the appliance, whether that be a user manual or genuine replacement parts, prior to booking an engineer visit.

BSH appliances are available to purchase through AO Business.

*Karl Ullrich is the Customer Service Technology Group Manager at BSH