Going paperless - simplified eSignature experiences made for agents

For all sales and letting agents, accelerating your business to new heights is a number one priority. You can’t be losing time and money whilst compromising on customer experience through business inefficiency.

But that is exactly what is happening with siloed data and manual processes. Your skilled employees lose time tracking documents and chasing customers for signatures, resulting in key deadlines being missed. Inefficient and manual processing of documentation​ results in disparate data sources and can have a significant impact on an agent’s productivity.

More importantly, clients demand more convenient, digital services.  In a survey commissioned by Landmark Estate Agency Services, Agents see a more seamless, tech-led process where buyers will have greater access to information earlier in the process and more automation. Furthermore, 77% believe the process of buying and selling residential properties will be fully digital or online by 2025

So how can tech simplify your workflow and improve customer satisfaction?

A critical change since the early 2000s boom has been the introduction of electronic signatures.  No longer is there a need to meet in person, during anti-social hours, to sign an offer. Buyers expect a digital customer experience, making the process quick and simple. 

For Agents, eSignature software helps you to manage your signed documents digitally without worrying about printing, scanning, or security.

Many Agents are of course using eSignature tech; however, the main issue here is that these solutions are often not integrated with their core CRM, further extending the number of systems needed to view core data.

Your users need to be able to send and share documents in an end-to-end single experience, ensuring they can meet deadlines by sending documentation virtually, to any device.

How can this be achieved? Through an open and connected best-in-class CRM system, allowing you to create and send documents directly from your core software. This singular user experience makes it easier than ever to initiate document signing and manage workflow, and contractual agreements are stored in the CRM for future reference.

MRI Software is hosting a webinar on March 3 at 10am to uncover how a fully integrated e-signature solution can take the challenge out of acquiring tenant signatures. This enables your teams to manage agreements, contracts and transactions securely from anywhere.

To register your place, click here.

*MRI is a leading provider of innovative real estate software.