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KEYWORD "Call Centre" - 34 RESULTS
PHIL SPENCER: The Waiting Game - managing clients' expectations

You won’t need me to tell you, but transactions are taking a l-o-n-g time right now. Figures from a digital information service...

15 August 2024

From: Breaking News

‘Friday conveyancing fraud’ getting worse due to remote working – warning

Home-movers are being warned to be on alert for ‘Friday afternoon fraud,’ which experts claim is becoming more common since the...

30 March 2023

From: Breaking News

Agents – getting to know you, getting to like you…

A recent survey run by mio revealed that almost 50% of home movers selected their estate agent because they liked them....

09 June 2021

From: Features

Mothers overcome personal challenges to open new digital agency

Two mothers have launched a new estate agency using a virtual office - and they have overcome personal challenges to achieve their...

16 February 2021

From: Breaking News

Top online agency reveals £17.8m loss - can online ever be profitable?

A £17.8m pre-tax loss has been reported by Yopa in its latest financial statement filed at Companies House. Figures lodged just before...

29 December 2020

From: Breaking News

Online agency easyProperty expands and seeks new licensees

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

29 September 2020

From: Breaking News

Another Spicerhaart brand wants agents working remotely

Butters John Bee, one of the oldest agency brands in the UK, is the latest part of the Spicerhaart group to...

27 July 2020

From: Breaking News

Agency closes 23 branches and employs 'Partners' working from home

Haart - one of the brands owned by Spicerhaart, which laid off staff in the first hours of the pandemic -...

03 July 2020

From: Breaking News

‘The Google of Estate Agency’ - firm recruits 100 for call centre

An estate agency is setting up a call centre employing some 100 people in a bid to become “a one stop...

28 January 2020

From: Breaking News

Property Jobs Today - who’s in? who’s out? who’s moving?

Hello - if it’s Monday it’s PJT day, so welcome to the latest update on key moves within our industry. Let us...

27 January 2020

From: Breaking News

New online agency says it will be the first to make a profit

A small online agency which in six months of trading has secured around 140 sales says it’s on course to be...

29 October 2019

From: Breaking News

Start touting! Agents told to knock on doors and steal their rivals' vendors

A controversial estate agent and former head of an online agency is urging agents to knock on the doors of vendors...

24 October 2019

From: Breaking News

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Purplebricks' biggest critic ditches High Street and takes his estate agency online

Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...

04 February 2019

From: Breaking News

Hybrid agency recruiting new franchisees with no joining fee

An estate agency that’s been commended for its flexible working has launched a recruitment drive for franchisees who would keep 75...

06 November 2018

From: Breaking News

Purplebricks rejects claims of bullying Local Property Experts in Australia

Purplebricks says it completely rejects any claim of bullying its representatives in Australia. The Australian Financial Review, which last week reported the...

26 June 2018

From: Breaking News

Report exposes online agents over very poor sales progression

A new report by the residential property team of a legal firm has found widespread criticism of online agents’ over their...

27 February 2018

From: Breaking News

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

Increase in agents using GPS to protect against assaults and accidents

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...

02 February 2018

From: Breaking News

Agency unveils radical 'low-cost traditional High Street business model'

Arun Estates has launched what it describes as “a major new departure” - a fully-staffed High Street office but covering a...

09 January 2018

From: Breaking News

Suspended prison sentence for agent after Gumtree scam

An estate agent branded as "thoroughly dishonest" following a Gumtree scam has been jailed for 20 months, suspended for two years....

06 November 2017

From: Breaking News

Traditional agents blame onliners for chain delays and fall-throughs

There is growing concern that online agents who do not chase-up on behalf of clients are leading to delays and fall-throughs...

25 September 2017

From: Breaking News

Independent network launches campaign against 'call centre agents'

A network of almost 80 independent estate agency offices has launched what it calls a hard-hitting campaign against 'internet-based call centre...

15 June 2017

From: Breaking News

Property Natter: let's embrace change as an industry

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...

09 September 2016

From: Features

Property Natter: the interior revolution of estate agents’ offices

Estate agents with a difference, a twist, a unique selling point, whatever you want to call it, seem to be becoming...

20 February 2016

From: Features

Online Vs traditional – the battle continues

Online estate agent Purplebricks has now completed its pre-Christmas IPO with shares initially valued at £240m. It’s the latest news that...

08 January 2016

From: Features

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

How ‘lush’ is your CRM?

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

02 October 2015

From: Features

Rezi Enterprise: Unlock the power in your business

Rezi’s cloud based SaaS platform seamlessly connects technology and business infrastructures Rezi Enterprise is a sales and lettings SaaS platform with an...

25 August 2015

From: Sponsored Content

Premium Rezi: Power at your finger tips

Connect branch networks, automate sales and marketing and highlight business opportunities with Rezi’s agile cloud platform Rezi Premium is more than a...

19 August 2015

From: Sponsored Content

Further expansion for UK agents

A number of UK estate agents have announced further expansion and investment. Lincolnshire agency Pygott and Crone, winner of Sunday Times Estate...

08 June 2015

From: Breaking News

Saga takes up agency-style role for new homes

Seniors’ group Saga is to handle initial enquiries from buyers of new homes on a development in Wiltshire - thought to...

11 May 2015

From: Breaking News

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

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