Agents are being urged to prepare for a surge in enquiries following the General Election this week Many agents have reported that...
Archive
A safety alert has been issued after several female agents warned of being harassed on phone calls. The Women In Estate Agency...
22 March 2024
From: Breaking News
Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...
20 September 2023
From: Breaking News
As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...
01 September 2023
From: Sponsored Content
Can you start by telling us a bit about yourself and how you got into the property industry? My name is Andrea...
24 July 2023
From: 60 Second Interview
Despite most businesses across industry now adopting some form of digital alternative to traditional work methods, many in the private rental...
03 May 2023
From: Features
From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...
02 May 2023
From: Breaking News
When the weather turns like it has, we use more energy to keep our homes cosy. However, this places increasing strain...
17 December 2022
From: Features
There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...
02 December 2022
From: Breaking News
OnTheMarket Group is set to host a “Meet Our Partners” virtual series of webinars for agents to hear from the commercial...
02 December 2022
From: Breaking News
Last weekend, Nat Daniels' latest Property Natter column focused on the average day in the life of a conveyancer. In this feature,...
20 August 2022
From: Features
In a welcome return to a favourite series of mine - and a timely one at that, given the current back...
13 August 2022
From: Features
Customer insight provider KnowYourMarket has partnered with sales conversion strategist, Tony Morris International to develop a product that promises to boost...
28 June 2022
From: Breaking News
Estate agents could be losing thousands of pounds a year to missed calls. Communications platform YourBusinessNumber analysed data on the typical number of...
09 June 2022
From: Breaking News
In a new column, solicitor Colum Smith, an expert in combating fraud at Taylor Rose MW Solicitors, explains why those looking...
26 March 2022
From: Features
In this guest feature, James Dilgul, Head of Marketing at Fixflo, the market-leading repairs and maintenance management software provider, looks at how...
22 January 2022
From: Features
If you thought checking in to a Microsoft Teams video-conferencing meeting would allow you to escape telephone calls, think again. Outsourced communications...
20 January 2022
From: Breaking News
The Covid-19 pandemic has had a huge impact on all aspects of our lives, but undoubtedly one major negative side effect...
11 December 2021
From: Features
A survey of sellers shows that 61 per cent of them visit the agent’s website before instructing them. According to respondents the...
07 December 2021
From: Breaking News
I’ve never written the three letters ‘EPC’ more often than I have in the past week. Law changes for the private rental...
13 November 2021
From: Features
If there is one thing that modern consumers have come to expect, it’s convenience. As a nation, we’re driven by on-demand...
20 October 2021
From: Breaking News
Day in, day out, I see how good estate agents really are. Whether it’s in my day job on Location, Location, Location...
06 September 2021
From: Breaking News
The chief executive of Purplebricks says he wants to move his agency’s 600 Local Property Experts from self-employed to employed status...
10 August 2021
From: Breaking News
Since the onset of the Covid-19 pandemic, technology has proven to be the answer for many problems faced by sectors across...
30 July 2021
From: Sponsored Content
With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...
28 April 2021
From: Features
The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...
23 January 2021
From: Features
Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...
14 December 2020
From: Breaking News
Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...
05 December 2020
From: Features
Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...
05 November 2020
From: PropTech & Innovation
Purplebricks recently launched a meditation service to help buyers and sellers manage stress. You might disagree with the idea, but moving...
04 November 2020
From: Features
Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...
31 October 2020
From: Features
Be proactive, have a plan, and keep prospecting. After the easing of lockdown measures, it’s safe to say the property market picked...
09 September 2020
From: Sponsored Content
Let’s face it sales progression is difficult and frustrating: 1)The process has never been properly joined up - the average chain has...
07 July 2020
From: Sponsored Content
With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...
27 June 2020
From: Features
Imagine a Zoom call where ten people are discussing the same topic, but everyone speaks a different language and has a...
17 June 2020
From: Features
It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...
10 June 2020
From: Features
If you are an established UK estate agent, the status quo dictates that you will most likely work for ‘the man.’ Corporate...
09 June 2020
From: Sponsored Content
Three more property players have been in touch to share what they're doing to help their staff during lockdown - there...
08 May 2020
From: Breaking News
Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...
02 May 2020
From: Features
In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...
29 February 2020
From: Features
The Competition and Markets Authority says it wants to send “a strong signal” to the estate agency industry that price-fixing will...
24 January 2020
From: Breaking News
The Competition and Markets Authority has released a 135 page document giving explicit details of its latest agency cartel investigation. This includes...
23 January 2020
From: Breaking News
“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...
22 January 2020
From: Breaking News
Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features
28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...
27 November 2019
From: Sponsored Content
Who are you and what does it say on your business card? Jason Wilson, mio Account Manager What is mio and what does...
05 November 2019
From: 60 Second Interview
Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...
23 October 2019
From: Breaking News
A property company chief has been banned from being involved in any company for five years following a case involving over...
21 August 2019
From: Breaking News
Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...
19 August 2019
From: 60 Second Interview
Carl Hemming, Director from Ginger in Balsall Common explains how mio has quickly proven to be a cost-effective way to simplify...
12 August 2019
From: Sponsored Content
Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...
03 August 2019
From: Features
The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...
17 July 2019
From: Features
05 July 2019
From: 60 Second Interview
More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...
30 March 2019
From: Features
Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...
20 March 2019
From: Features
The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...
20 February 2019
From: Breaking News
What do BREXIT and PropTech have in common? I got thinking about this question for a number of reasons this week but...
13 February 2019
From: Breaking News
For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...
31 October 2018
From: Features
It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...
20 October 2018
From: Features
A branch of EweMove - which operates from a traditional High Street office - claims to have generated £140,000 income in...
02 October 2018
From: Breaking News
When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features
It’s no secret that technology has changed the way businesses operate, in all sectors. With that has come changes to the...
23 June 2018
From: Features
Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...
03 February 2018
From: Features
What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs. An...
13 November 2017
From: Sponsored Content
We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...
07 November 2017
From: Sponsored Content
The upcoming national conference for the Relocation Agent Network is introducing an innovative format for part of its agenda - speed...
16 October 2017
From: Breaking News
You might have thought the week after Christmas or the day after Easter would be when agents receive the most calls...
15 August 2017
From: Breaking News
We live in world where the online economy is just as important as the offline economy. Whether your business is online...
12 June 2017
From: Sponsored Content
Four Proptech experts have listed the top 10 start up companies they believe are the ones to watch for agents and...
10 May 2017
From: Breaking News
More former Countrywide figures have emerged in new roles at rival organisations. Darren Bowles, former regional sales manager at Countrywide’s Bridgfords brand,...
18 April 2017
From: Breaking News
Walk in your customers’ shoes Experiencing your business as your customers do would be our number one rule. How often do you...
13 April 2017
From: Sponsored Content
It’s easy to be dismissive of the value of local newspapers for advertising residential property but things are never as straightforward...
08 April 2017
From: Features
From the outset of any merger, it is vital that each agency understands and can identify its purpose and the USP...
04 February 2017
From: Features
Agency telephone answering service Moneypenny says Christmas 2016 is set to be busy if it follows the pattern of the previous festive...
19 December 2016
From: Breaking News
A new automated sales progression tool being launched today promises to require fewer resources from agents in return for ensuring faster...
31 October 2016
From: Breaking News
The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...
13 October 2016
From: Breaking News
An estate agency in Kent is having to replace its shopfront for the second time in a year. Last week, the shopfront...
19 September 2016
From: Breaking News
Estate agents are being urged to prepare for a surge in enquires after the Bank Holiday weekend. Telephone answering service Moneypenny claims...
24 May 2016
From: Breaking News
An agent has expressed his anger and frustration at being the subject of an apparent cyber-attack which involved his office telephone...
20 May 2016
From: Breaking News
Calls to estate and letting agents to request viewings rose by 70.8 per cent in January over the previous month -...
12 February 2016
From: Breaking News
It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...
02 October 2015
From: Features
Telephone calls taken for estate and letting agents increased dramatically in a number of high-end London postcodes since the general election...
29 May 2015
From: Breaking News
As the nation finally gets to cast its vote at the polling booths, telephone answering specialist, Moneypenny has reported a dramatic...