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Estate agents have the challenging job of creating relationships and trust with their customers, who will make crucial life decisions such...

Making predictions for the year ahead is notoriously difficult and leaves me open to having egg on my face, but I’m...

In tougher times – as is the case now, post-Covid, post-Brexit, cost-of-living crisis, war in Ukraine, etc – reputation and consumer...

A good website is no longer optional for estate agents, as no single aspect of marketing to new customers is more...

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...