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KEYWORD "Customer Care" - 32 RESULTS
Independent agent launches in Northumberland

A new estate agency has been launched in Northumberland, offering a VIP member’s club to provide early access to properties. The new...

20 May 2024

From: Breaking News

French fancies! Luxury agent opens new offices in south of France

Beauchamp Estates has opened two new offices in the south of France. The prime luxury agent is now located in the luxury...

24 January 2024

From: Breaking News

Leaders Romans Group snaps up South London estate agency

The acquisition will boost the group’s presence in South London, and both branches will be re-branded to Portico. John Chase, director at...

05 April 2023

From: Breaking News

Agents Do Charity - feeling the love

Agents and property professionals are spreading plenty of charitable love ahead of Valentine's Day. See some of the inspirational examples below. Whatever the...

27 January 2023

From: Breaking News

Agents Do Charity - doing it for the kids

There are some inspiring examples of agents and property professionals raising money for all-important children's charities this week. Remember, if you have...

17 June 2022

From: Breaking News

Fall Throughs - are mortgage lenders to blame in part?

A survey of 700 borrowers by a high net worth lender suggest almost four out of 10 have lost a mortgage...

31 March 2022

From: Breaking News

How estate agents can ensure success in the fourth quarter of 2021

The worst of the Covid-19 pandemic appears to be firmly in the rear-view mirror as we move into the last quarter...

15 September 2021

From: Features

Opinion: Do 360 virtual tours impact leads?

360 tour technology company Made Snappy has grown rapidly over the past 18 months and whilst many agents have grasped the...

28 August 2021

From: Features

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

Speedy agents are Number 1 when it comes to call answering

Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...

12 February 2021

From: Breaking News

Property Jobs Today - the inside track on who’s going where

Hello and welcome to a new week - and evenings that get darker earlier.  As winter approaches we’re continuing to bring you...

26 October 2020

From: Breaking News

Congratulations! ESTAS 2020 winners celebrate ‘virtual’ victories

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...

06 July 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

Property Jobs Today - who’s in? who’s out? who’s moving?

Hello - if it’s Monday it’s PJT day, so welcome to the latest update on key moves within our industry. Let us...

27 January 2020

From: Breaking News

The six crimes of modern-day call handling

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

18 January 2020

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Introducing the purpose-driven lettings agency

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...

23 October 2019

From: Features

New London branch for growing agency franchise group

Hunters has announced a new branch being opened in Ickenham, part of Hillingdon in north London.  It’s to be the third branch...

23 October 2019

From: Breaking News

Developer that offered its boss £75m asks the public what it thinks

Is this the ultimate in accountability or a desperate bid to win back public support for a company damaged by the...

14 August 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Take that! High Street agency attacks online firms over 'issues'

One of the country’s best known regional traditional agencies, Pygott and Crone, has used a promotion in local news outlets to...

13 June 2018

From: Breaking News

Purplebricks begins search for lifetime relationship with customers

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...

27 March 2018

From: Breaking News

Boutique hybrid agency plans 20 similar operations in local areas

A distinctive boutique estate agency that describes itself as a hybrid between traditional and online operators, and which set up a...

05 June 2017

From: Breaking News

ESTAS 2017: shortlist revealed after record entries and feedback

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

01 March 2017

From: Breaking News

New branches for London agency; merger for UK's oldest surviving land agency

Kinleigh Folkard & Hayward has expanded its network of branches in central London with the launch of new offices in Clerkenwell,...

09 June 2016

From: Breaking News

Kings strike gold at the UK estate agency ‘Oscars’

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

25 April 2016

From: Features

Home Buyer Reports & Buildings Surveys could save you thousands in the future

Miller Metcalfe Surveyors is a centre of excellence, with accreditation from the Royal Institution of Chartered Surveyors for residential surveys and...

28 January 2016

From: Sponsored Content

Is it a luxury or does it provide peace of mind?

Roy Fuller Managing Director at Everything Lettings says: By having in place an Out Of Hours help line such as we...

28 July 2015

From: Sponsored Content

Out of Hour cover for areas under Landlord licensing

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...

13 July 2015

From: Sponsored Content

Are you offering the very best service you can for your Landlords and tenants?

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...

25 June 2015

From: Sponsored Content

Agent Tracker has been recognised at The ESTAS, the biggest awards in the UK residential property industry

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...

25 June 2015

From: Sponsored Content

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