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KEYWORD "Dispute" - 100 RESULTS
What is needed to create genuine communities?

We all know what defines a successful community: not just a range of homes to address a range of requirements, but...

20 July 2024

From: Features

Every home EPC rated B or above in 10 years - party pledge

A political party is pledging that if elected it will make every home in the UK have an EPC rating of...

13 June 2024

From: Breaking News

Record numbers raise concerns about agents but official sales complaints drop

Concerns around market appraisals and how offers are handled are likely to be the key industry complaints this year amid lower...

10 June 2024

From: Breaking News

Mastering Tenant Deposits: A Guide for Letting Agents

Managing tenant deposits is a crucial part of any letting agent’s responsibilities. Ensuring compliance with regulations and safeguarding both landlord and...

08 May 2024

From: Features

Labour - The Housing Policies Coming Our Way Soon

You don’t have to be a mind-reader to believe there will be a large majority Labour government by the end of...

04 May 2024

From: Features

Trade and representative bodies launch fifth iteration of the BASPI

Trade and representative bodies representing the legal, surveying, estate agency and property management sectors, including the Conveyancing Association, have launched the...

27 April 2024

From: Features

Phil Spencer - How To Prove The AI Bots Wrong

Artificial Intelligence is now a part of all our lives, but my attention was grabbed recently by an AI critique of...

23 April 2024

From: Breaking News

Looking for a client account? Five steps to better lettings banking

You don’t have to simply accept things as they are when it comes to managing your client accounts. If your bank...

19 April 2024

From: Sponsored Content

Sellers Risk Fall-Throughs by failing to disclose neighbour rows

Almost one in five vendors admit to having failed to disclose disputes with neighbours to prospective buyers when selling their home,...

19 April 2024

From: Breaking News

Russell Quirk and Charlie Lamdin clash over house prices – who's right?

Property market commentators Russell Quirk and Charlie Lamdin have gone head-to—head in a long-awaited podcast to tackle their ongoing debate about...

16 April 2024

From: Breaking News

A Property Tale For Our Times - and it doesn't end well

If you want to hear of a tale for our industry’s times - featuring housing shortages, planning disputes, rampant  inflation and...

23 March 2024

From: Features

Cohabiting as a couple - what happens to the house if we split?

There are several pros to cohabitation, and it’s always a wonderful experience when you’re handed your set of keys as a...

03 February 2024

From: Features

Housing Ombudsmen - our industry's new growth area

It may be a measure of the government’s incompetence in the area of housing that two recent major announcements were sorely...

02 December 2023

From: Features

Revolutionising leasehold -the road ahead for owners and managers of blocks of flats

The United Kingdom stands on the precipice of a historic overhaul in property ownership. With the King's speech unveiling the anticipated...

25 November 2023

From: Features

Top tips to promote the real value of your letting agency

The role of a residential landlord has changed considerably over the years. What was once a relatively straightforward means of generating...

18 November 2023

From: Features

When will parts B and C of upfront info reforms materialise?

Trading Standards has insisted it is still on track to introduce parts B and C of material changes rules for property...

31 October 2023

From: Breaking News

Check-Out the Long-Term Benefits of Check-In Reports…

Hands-up who likes doing check-in reports? These start-of-tenancy reports may not be the most popular of activities for the letting agent...

18 October 2023

From: Features

Estate agent's guide to spotting title-related issues and what to do about them

As an Estate Agent it’s important to be able to interpret and understand the information that a Title Deed document presents...

20 September 2023

From: Features

Agents Do Charity - solid foundations

Check out some of the latest charitable endeavours from agency and property brands this week. If you have a charitable event or...

15 September 2023

From: Breaking News

Check-out Report Shortcuts Every Letting Agent Should Know

The end of a tenancy can be busy and stressful. As the letting agent, you’ll have many plates spinning to move...

02 September 2023

From: Features

TPO: Agents must be wary of appraisal and offer complaints 

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

03 August 2023

From: Breaking News

Don't fall foul of these laws of nature

Whether at home or abroad, here are some top tips to prevent homeowners from breaking common garden laws and rules this...

01 July 2023

From: Features

How to attract landlords to your letting agency

As the unending attack on landlords continues, many are succumbing to the pressures of increased taxes, interest rates rising, regulations becoming...

18 April 2023

From: Marketing & Social Media

Fourth version of BASPI form launches with queries on building safety

Trade and representative bodies representing the legal, surveying, estate agency and property management sectors have launched the fourth iteration of the...

03 April 2023

From: Breaking News

Summer presents challenges for businesses in the property sector - here's how to navigate them and avoid a legal headache

THE grounding of foreign travel during successive lockdowns meant many employers were saved from the stress of dealing with holiday requests...

01 April 2023

From: Features

A Letting Agent's Guide to Avoiding Garden Disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

A letting agent’s guide to avoiding garden disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

Are Pre-Check-Out Reports Worth the Time and Effort?

Most letting agents are already carrying out inspections for check-in and check-out reports (hopefully). Some are going further and conducting interim...

14 January 2023

From: Features

Revealed! What property professionals want for 2023 

An interest rate drop is top of the new year wish list among property professionals, a survey claims. A webinar poll among...

29 December 2022

From: Breaking News

Agents have three months to register unresolved banking complaints with BBRS

Property professionals, including agents, are being urged to make use of a dedicated small business banking dispute scheme before it closes...

21 November 2022

From: Breaking News

PropTech Today – predictions for the market in 2023

Making predictions for the year ahead is notoriously difficult and leaves me open to having egg on my face, but I’m...

16 November 2022

From: Breaking News

Bamboo infestations putting property sales at risk - warning

Property sales are being put at risk by failure to tackle infestations of bamboo, according to new warnings. Invasive plant removal firm...

15 November 2022

From: Breaking News

Property Natter - day in the life of a NTSELAT policy manager

Given their leading role in the recent upfront information revolution, interest in the work of the National Trading Standards Estate &...

05 November 2022

From: Features

Agency sales complaints rise as issues become more complex - TPO

Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...

02 November 2022

From: Breaking News

Revealed - how to avoid disputes at the end of tenancies

Letting agents and landlords who know how to avoid deposit disputes at the end of a tenancy can save time, money,...

15 October 2022

From: Features

New-build buyers set to benefit from beefed-up protections

A new Code of Practice for builders and an independent Ombudsman for consumers in the new-build sector went live this week. Customers...

07 October 2022

From: Breaking News

PropTech Today - why PropTech can be a blueprint for the new PM

The results are finally in, and to no-one’s surprise Liz Truss has been named the new leader of the Conservative Party...

07 September 2022

From: Breaking News

What do tenants want from a rental property, landlord and agent?

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

31 August 2022

From: Features

How to create check-out reports the right way (without surprises)

The check-out report is a critical point in the tenancy and has the power to make the moving-out process run smoothly...

09 August 2022

From: Sponsored Content

Keep summer stress-free – preventing neighbour disputes

As temperatures rise and the holidays begin many of us will be looking to enjoy our gardens and make improvements to...

02 August 2022

From: Legislation & Compliance

How to catch up on interim rental visits efficiently

Interim rental inspections have taken a hit over the past two years and letting agents are now wading through their backlogs...

30 July 2022

From: Features

Three regulatory updates agents need to know about in 2022

A wide range of upcoming legislative changes will affect the private rented sector. From new carbon monoxide alarm regulations to renters...

16 July 2022

From: Features

Student accommodation: how to manage mass check-outs without a mess

As the mass student exodus from rented accommodation begins throughout the UK, Richard Abbots of Inventory Hive offers advice on how...

02 July 2022

From: Features

The Renters' Reform Bill is back on the table - here’s what we need to see next

After years of delays and upheaval, the Renters' Reform Bill finally appears to be back on the agenda, in an effort...

14 May 2022

From: Features

New Deputy for TPO as industry gears up for change

A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...

21 April 2022

From: Breaking News

Home Information Packs - are they making a comeback?

Agents and conveyancers have signed up to a new buyers’s and seller’s property information form that is described as having been...

04 April 2022

From: Breaking News

Rental reform - why it'll make inventories more important than ever 

In this weekend feature, inventory expert and chair of the AIIC, Daniel Evans, sets out why rental reform changes will make...

02 April 2022

From: Features

Unlocking £4.5bn of tenancy deposits is the key to the cost-of-living crisis

Earlier this month, the government’s energy regulator Ofgem announced a record 54 percent increase to the energy bill price cap. Combined...

23 March 2022

From: Features

Fury as agent tells buyers to skip Greggs to save for a deposit

An estate agent has suggested on social media that people who buy a Greggs breakfast each day could save well over...

17 March 2022

From: Breaking News

Are Reviews Faked? Trustpilot bats away claims of ignoring breaches

The international reviews service Trustpilot has batted away criticism from a property website that it ignores breaches of its guidelines. Last week,...

15 March 2022

From: Breaking News

Searches not revealing new road schemes, claims angry conveyancer

Property searches are not showing up some new road schemes because they are classified by local councils as planning consent for...

24 February 2022

From: Breaking News

Purplebricks reviews dispute takes new twist four years on

A long running dispute between reviews website allAgents and Purplebricks has come back to life - with a new twist. In 2017...

08 February 2022

From: Breaking News

Exclusivity Agreements? They’re for “shysters” claims lawyer

The Property Ombudsman should ban agents from using so-called exclusivity agreements on sales, claims a law firm.  Donal Blaney, founder of Griffin...

03 February 2022

From: Breaking News

Trading Standards want public to quiz agents on referral fees

The most senior Trading Standards officer policing the agency industry says he hopes the public will ask about referral fees in...

31 January 2022

From: Breaking News

Insider insight - what does a really good inventory actually involve?

In this weekend feature, inventory expert and chair of the AIIC, Daniel Evans, sets out what a really good inventory should...

29 January 2022

From: Features

Boris Johnson’s Successor: what next for housing policies?

Will he stay or will he go? You don’t need me to say who ‘he’ is - it’s the only story...

22 January 2022

From: Features

Stamp Duty negligence claims against conveyancers forecast to rise

A law firm is warning that one of the key risks facing that industry this year revolves around professional negligence claims against...

19 January 2022

From: Breaking News

Purplebricks denies sell-off rumour

Purplebricks has this morning said that a newspaper report over the weekend, claiming part of the business is to be sold...

04 January 2022

From: Breaking News

British estate agent shot dead by former tenant

A British estate agent working in Florida has been shot dead while preparing to show a property. Sara Trost, 40, was from...

29 December 2021

From: Breaking News

Purplebricks marketing chief quits after little more than a year

Purplebricks chief marketing officer Ben Carter is quitting the company; he was appointed late last year. Carter tweeted this afternoon: “Some personal...

06 December 2021

From: Breaking News

Top industry company will run New Homes Ombudsman

The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...

03 December 2021

From: Breaking News

Are your property inspection reports up to scratch?

I am often guilty of this myself, where I think I am the bees’ knees in all walks of life; whether I...

27 November 2021

From: Features

Is your business ready to offer the best digital experience to your customers?

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...

16 October 2021

From: Features

How can letting agents help tenants with rent arrears?

Almost a million tenants have built up rent arrears since March 2020, according to research by National Residential Landlords Association (NRLA)....

15 September 2021

From: Features

Complaints about estate agents jump by a third says Ombudsman

The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic.  In its...

24 August 2021

From: Breaking News

PropTech and the future of remote working

Working from home used to get a bad rap. With the phrase mocked as ‘shirking from home’, homeworkers were often seen...

23 June 2021

From: Features

Vetting Buyers: row escalates over ‘proof of funds’ demand

The row over whether agents should be allowed to vet people who view properties on the basis of their wealth has...

18 June 2021

From: Breaking News

Property Details - new dispute over what should be included

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

17 May 2021

From: Breaking News

Quarterly legal and compliance updates for letting agents

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

12 May 2021

From: Features

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Property directors banned for 25 years after investment scam

Two property directors have been banned from holding company office for a total of 25 years after abusing £7.7m taken from...

31 March 2021

From: Breaking News

Connells buys Countrywide - five reasons why it will be a success

The acquisition of Countrywide by Connells might just be the deal of the century in the British estate agency industry. That’s the...

23 February 2021

From: Breaking News

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

What to consider when buying or selling an estate agency business

Estate agents might be expert at advising on buying and selling properties on their books but when it comes to buying...

13 February 2021

From: Features

Purplebricks rated as only 10th best online agency

Purplebricks has been rated as only the 10th best online agency in the country in a controversial new league table. The list...

02 February 2021

From: Breaking News

Supreme Court backs agencies in Business Interruption Insurance dispute

There's good news for thousands of estate agencies awaiting pay outs under Business Interruption Insurance schemes. The agents are amongst 370,000 businesses whose...

15 January 2021

From: Breaking News

Business Interruption Insurance - agents must wait even longer

The hundreds of estate and lettings agencies involved in various Business Interruption Insurance policies must wait even longer to find their...

17 December 2020

From: Breaking News

Could down valuations lead to professional negligence claims?

Down valuations could leave some surveyors liable to professional negligence claims, a law firm says. Nelsons law firm says down valuations have...

15 December 2020

From: Breaking News

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

What should agents look for in a software provider in 2021?

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...

05 December 2020

From: Features

Are you prepared for a seasonal upswing in missed rental payments?

It’s that time of year again. Black Friday has been and gone and the run-up to Christmas is well and truly...

02 December 2020

From: Features

Michael Bruce bats away accusation of “bullying tactics”

Purplebricks founder Michael Bruce has batted away a stinging attack on him made by allAgents, a review website. allAgents has set up...

02 December 2020

From: Breaking News

Keeping the market moving is vital for more than just the economy

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

21 November 2020

From: Features

How auctions can help agents through the second lockdown

As we embark on another nationwide lockdown, the team at SDL Auctions are keen to help agents ride the storm, beat...

11 November 2020

From: Sponsored Content

Delivering a speedy end of tenancy deposit negotiation – the top tips

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

10 November 2020

From: Legislation & Compliance

Lockdown justice at last for agents with Business Interruption Insurance?

The Business Interruption Insurance saga, involving hundreds of agencies awaiting pay-outs on policies, enters its next and final stage later this month. An...

04 November 2020

From: Breaking News

Common sense tips for dealing with student tenants

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

31 October 2020

From: Features

Living without Section 21 evictions – lessons from the Scottish market

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

27 October 2020

From: Legislation & Compliance

Cladding scandal hurts entire housing market says top industry figure

Ed Mead has joined a growing chorus demanding government action on the cladding crisis. He is one of the industry’s leading figures from...

02 October 2020

From: Breaking News

See you in court! Business Interruption Insurance scandal case begins

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...

20 July 2020

From: Breaking News

Business Interruption scandal - eight insurers involved in test case

More details have been released about a test case being brought by the Financial Conduct Authority about the ongoing Business Interruption...

11 June 2020

From: Breaking News

Countrywide branch faces police and HMRC threat after furlough allegation

The managing director of a Winkworth branch is threatening to report a senior member of a nearby Countrywide office to the...

10 June 2020

From: Breaking News

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

Agents’ Insurance Claims: only two days left to submit details

The City regulator which is bringing a test case over insurance firms refusing to honour Business Interruption policies wants policyholders including...

18 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

New-build buyers failing to complete on time ‘may risk legal action’

There could be a wave of legal disputes as off-plan buyers seek to get out of purchase deals after the lockdown...

05 May 2020

From: Breaking News

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

One agent’s fight for Business Interruption Insurance pay-out

Agents and in some cases their brokers continue to do battle with insurers in a bid to secure pay-outs on their...

27 April 2020

From: Breaking News

Buckle up - Wave of law cases possible if off-plan buyers pull out

There’s a warning today that the housing market could face a wave of legal disputes if buyers of off-plan new builds...

27 April 2020

From: Breaking News

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