Archive

Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...

Within weeks the focus of the industry will be on the White Paper to be issued on rental reform before Christmas. Let’s...

No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

The Property Ombudsman scheme has taken action against another six rogue agents in recent days, bringing the total number expelled this...

An estate agency trading under two different names has been expelled by The Property Ombudsman after refusing to refund a £2,000...

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

The National Association of Estate Agents says the agents named in Channel 4‘s From Russia With Cash documentary may have tarnished...