Archive

The ESTAS, the customer review and awards platform, has unveiled new headline partners for 2024. Reapit and PayProp will become the Headline...

Now the dust has settled on what many described as an ‘underwhelming’ Budget, we take a look at what two business...

The recent cyber attack on CTS left around 80 conveyancing firms across the country commercially paralysed as the harm to their...

A client account is essential to your lettings business, but the rules and regulations you need to follow to keep this...

For most people, buying a house or flat is the largest financial commitment they will ever make. Which is why many...

The average anti-money laundering (AML) fine issued to estate agents for non-compliance so far during 2022/23 has already crept beyond the...

In the fiercely competitive property industry, staying ahead of the game is essential for thriving and achieving success. That's where the...

Letting agents are between a rock and a hard place when it comes to opening a client account and getting Client...

By David Boughtflower Business Analyst at Reapit, 14 years in Residential Sales and Lettings Having entered estate agency in the eye of the...

Automated rental payment specialists PayProp recently held a high-profile event in London - PayProp Connect - which included a number of...

New Chancellor Kwasi Kwarteng is expected to unveil the Government’s so-called “plan for growth” today during a mini-Budget. The property market is...

We are all acutely aware of the surge in demand for rental properties in and around the capital in the months...

PropTech solutions have continued to ingratiate themselves in both the forefront of an agency within advertising mediums and in the backend...

Work patterns and the employee experience have changed dramatically because of Covid, with a substantial rise in home, flexible and hybrid...

Disclaimer: This article is intended for information only and does not constitute legal advice. As part of its 2020 budget, the UK...

The long running saga of insurance firms failing to honour agents’ Business Interruption claims appears to be making progress at last. A...

Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...

Almost a year ago the government announced that estate and lettings agencies were to be included in the business rates relief...

January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...

As we approach the end of the year, there is no doubt that it has been a turbulent 12 months for...

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

2020 has been a testing year right from the start. With Storms Ciara and Dennis causing £184m+ worth of damage to...

There is no doubting that 2020 has been a challenging year for all industries, with the lettings market being no exception. Following...

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

An estate agency in Lancashire has been taken over by a hotel group, which pledges to expand and create more jobs. Mikhail...

The government has issued new guidance to estate and lettings agencies on their obligations regarding money laundering issues - and online...

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

Have you ever wondered how industry-specific software and property portals have influenced the typical estate agency of today? A new book, which...

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

This month saw the introduction of the final stages of the Section 24 tax changes, first introduced in April 2017. Whereas buy-to-let...

Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

The estate and letting agencies which have provided the most consistent levels of high customer service are to be recognised with...

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

The chairman of franchise giant Hunters says his company’s purchasing power is such that it secures 60 per cent discounts from...

An online estate agency insists the online/hybrid sector will take a 50 per cent market share in the future - despite...

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

A new analysis of the online estate agency business model claims that it ‘could be described as a Ponzi scheme’. The accusation...

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

Major online agencies appear to be unaffected by yesterday’s Supreme Court decision over workers' rights in the so-called 'gig economy'.  Yesterday’s case concerned...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

Hello and welcome to the latest Property Jobs Today, our round-up each Monday of key job moves within estate and letting...

Hello and welcome to Property Jobs Today; this is the latest of our weekly round-ups of key job moves within estate...

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

Latest figures suggest there are only 1,850 apprentices employed in the entire property sector, suggesting an even smaller number in the...

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

Hello and welcome to our latest Property Jobs Today; if you missed the launch last week, each Monday we will provide...

Hello and welcome to our first Property Jobs Today, a weekly round-up of key job moves within estate and letting agencies...

A House of Commons committee has prepared a briefing document on areas of the UK residential and commercial properties sectors most impacted...

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...

The new group for independent owner-managed estate and letting agencies, to be formally inaugurated this week, has stepped up its campaign...

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

The fledgling group aiming to represent independent estate and letting agents is recruiting for a number of unspecified roles to help...

An insolvency firm active in the property sector says that after a year of major taxation, legislative and economic volatility, many...

OnTheMarket has announced that it now has more than 6,400 estate and letting agency offices listing on its site - a...

Housing appears to have a disappointingly low priority in the new Theresa May-led Cabinet - at least judging from the time...

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...

I make no apologies for returning to Build To Rent, the institutional investment in building and managing blocks of flats to...

The sales market may be troubled by a sharp stock shortage and the rental sector bogged down with a flurry of...

If there’s one thing that looks like a good move right now, it’s becoming a letting agent.  Whereas some years ago we...

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...

Given that I wrote my last article on the day of the General Election but well before the result was known,...