Agents faced more complaints and paid out higher levels of redress last year, industry data shows. Annual figures from the Property Redress...
Archive
Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...
14 December 2023
From: Breaking News
Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...
03 August 2023
From: Breaking News
Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...
15 May 2023
From: Breaking News
Agents are being reminded to conduct health and safety checks on their listings as well as in the office. This is according...
18 April 2023
From: Breaking News
It’s taken Russia’s invasion of Ukraine for the UK to finally take a much-needed step in the right direction to stop...
13 August 2022
From: Features
Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...
22 September 2021
From: Breaking News
The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic. In its...
24 August 2021
From: Breaking News
On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...
12 May 2021
From: Features
An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...
26 August 2020
From: Breaking News
There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News
It’s time to draw a line in the sand and condemn our rival portals for their current charging structure. Little will...
28 March 2020
From: Features
Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features
The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...
08 May 2019
From: Breaking News
In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...
29 August 2018
From: Sponsored Content
The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...
22 June 2017
From: Breaking News
The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...
07 June 2017
From: Breaking News
It has emerged that global property firm Savills won a case in the Court of Appeal, entitling them to claim an...
16 May 2017
From: Breaking News
Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...
13 April 2017
From: 60 Second Interview
Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement. The buy-to-let sector took a bashing earlier in 2015...
26 November 2016
From: Features
Relocation Agent Network has ended the year handing out 28 awards to individuals and firms at a gala dinner in London. The...
22 November 2016
From: Breaking News
The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...
04 October 2016
From: Breaking News
The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...
01 August 2016
From: Sponsored Content
A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...
15 July 2016
From: Breaking News
This debate has been running for some time, but it tends to be the online providers of electronic checks that put...
24 June 2016
From: Features
In charitable works, as in the rest of our industry, January is a time to reflect on what’s been achieved and...