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Archive
19 September 2023
From: Breaking News
A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...
21 April 2022
From: Breaking News
It was a quiet first quarter this year for sanctions at The Property Ombudsman (TPO). The redress scheme has revealed that just...
08 April 2022
From: Breaking News
An hour-long webinar this week aims to inform agents how to deter property fraud by greater emphasis on compliance, due diligence...
25 January 2022
From: Breaking News
No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...
30 June 2021
From: Breaking News
Sellers are being warned to make strict checks before responding to advertisements apparently from prospective buyers. The National Association of Property Buyers...
14 April 2020
From: Breaking News
The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...
11 November 2019
From: Breaking News
Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...
25 July 2019
From: Breaking News
Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...
15 July 2019
From: Breaking News
The Property Ombudsman scheme has taken action against another six rogue agents in recent days, bringing the total number expelled this...
17 December 2018
From: Breaking News
Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...
15 December 2018
From: Features
Peter Knight, co-founder and public face of Agents Giving, is stepping down as the charity’s chairman. He is to be succeeded by...
10 December 2018
From: Breaking News
The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...
06 September 2018
From: Breaking News
easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...
07 September 2017
From: Breaking News
The Property Ombudsman Scheme (TPO) has partnered with Yomdel to provide a 24/7 live chat service. Consumers can now seek 'independent dispute...
04 September 2017
From: Breaking News
That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...
14 July 2017
From: Features
Baroness Diana Warwick (below right) has been appointed chair of The Property Ombudsman scheme’s independent council. A life peer for the past 18...
23 May 2017
From: Breaking News
When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features
The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...
04 October 2016
From: Breaking News
The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...
27 September 2016
From: Breaking News
What is the biggest change you’ve seen in the agency industry during your time at TPO? For me, the biggest change has...
18 December 2015
From: 60 Second Interview
It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...