A new managing director has been announced for the Your Move chain, part of the LSL group.
Helen Woodhouse has joined Your Move from Pizza Express where she was operations director, and board member, instrumental in implementing a number of innovative changes which led to the company achieving record results.
Her previous roles include head of commercial marketing at Woolworth’s and regional operations manager at Comet.
Your Move said it believes her wealth of experience in the retail sector and her track record of success should bring a fresh perspective to the business and prove highly beneficial to its future development.
She succeeds David Newnes, who was made estate agency director of LSL Property Services earlier this year but continued to head up Your Move.
He said: “I am delighted that we have secured Helen as our new managing director.
“With such strong and diverse business experience, I am confident she will help Your Move to build on its success to date and ensure that its market-leading position can be maintained and built upon in the future.”
Woodhouse said: “I am delighted to be joining Your Move, not only because I recognise it as a successful brand and business, but because the role itself presents me with ideal opportunities to apply my wide-ranging business skills.
“I look forward to embracing the challenges ahead and driving the business from strength to strength.”
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Comments
Helen Woodhouse is a long term friend of LSLs Head of HR, so advertising the vacancy of MD WAS an afterthought. 10 months later, together they now hire and fire at will and destroy lives,. They stop at nothing to get what they want.
Two things Ms's Woodhouse & Charles-Jones:
1. Respect earns respect - something you've both lost within the company.
2. What goes around, comes around.
In your joint plans to rule LSL, you are now both coming unstuck.
Looks like somebody enjoyed the pizzas a bit too much!!!! Bet Kermit's a bit loney now!!
Great appointment.company under performing in the Market.any one who knows Woodhouse knows that she is just the person to turn it around.
Good luck to the Pizza Lady
If you'd like to try something a bit different, why not create your own?Try from our favourites of chicken, goats cheese, pancetta, pepperoni, Sloppy Giuseppe mix
or chargrilled vegetables.
Not quite sure how this will fit into Estate Agency, will be interesting to watch though
Garlic Bread!!!
Do think about London.
They don't want someone to be there then move on to something better they need someone to make it not Your Move any more and make it into something better.
The ideal candidate wouldn't be needing a CV again if they were any good.
Strike a line through your mates they aren't quite is the same league as the Pizza Lady as you so respectfully called her.
Who is an idiot and who needs to grow up?
Lettings, Management, side salad
Stupid post below from an idiot. Grow up
I know of a couple of excellent candidates who really could make a difference BUT they wouldn't have applied for the job - hence the Pizza Lady???
Who really wants Your Move on your CV? You will never get a role in a premium outfit after that
Preparation for the interview.
Teeth in
Hair piece on straight
no egg on tie
Matching socks
Clean shoes
Interview question 1
What have you always wanted to be and why?
Interview question 2
I have a track record of hiring duffers and putting them in difficult positions. If I hire you would you tell me I put you in a difficult position?
Interview question 3
If we both safely survive the difficult position will you tell my wife?
Interview question 4
If I say sorry will you feel much better about being sacked knowing that you have done nothing wrong and it was my stupid fault that I got you to quit your last job and I can't fulfill my promises because in all honesty you are a bit too thick to do the job I gave you?
I can think one CEO up your way who is good enough to do that job and was told it was filled within hours of it appearing on Property Drum. They never even looked at his C.V.s so how they would decide he wasn't good enough is a mystery.
Has anyone worked out what the LSL media monkey is on about?
I think it might be that buying in someone who has worked for companies that have folded up in the past might be a good bit of experience to have on the team.
Seems to me that the real reflection on this should be that there was nobody already successful in the profession (or is it 'industry' now) was thought good eneough to even interview, to those at LSL anyway?
P.S. Perhaps they were all out riding bikes. ;>)
Woolworths went bust - Comet are crap - Pizza Express Pizza's have shrunk.
I think that she will need some good people around her to manage the transition from retail and perhaps has no idea of how the Your Move brand is perceived.
There are a lot of good people who could do much for that business - so why weren't they interviewed? It seems like a done deal before the position was advertised. Anyone know what happened to the previous incumbent??
Hmmm... reading between the lines often equates to adding up two and two and getting seven - but never mind. You say we agree (it's hidden in the posts below... somewhere), so let's leave it at that, should we?
Where we DO agree, clearly, is that this appointment may well decide the fate of many staff. This being the case, I sincerely hope that Ms Woodhouse's appointment is more a stroke of brilliance than an HR Director's folly.
As to my interview and training techniques, I am always keen to improve myself - so any morsels you care to impart on me and other readers would be gratefully received, I assure you.
You could even get your own column if you ask Rosalind nicely... :o)
You keeping makling my point for me, you thick?
"Name the last award any LSL agent won for customer service"
None, exactly my point. Oh dear no wonder no name!
When they asked her whether she could do the job, I assume she she yes - I can deliver.
Reading between the lines Peebee always means I have more to go on
The thing is we both agree. If you give yourself 8 hours to advertise and recruit an MD you have to be thick!
As for your negs I can't understand anyone that passes an interview can be a bad sales neg. The handshake smile and presentation must have been there so the mistake was not your employing them it was the follow up. So not only is your Interview technique a bit rubbish you are rubbish at training your staff too.
But still it was them that got the sack!!!!
If you are the boss I can understand why no-one can sack you but lets hope for the staff of your move all this works out, if it doesn't let's hope it is the HR director who is the second one to go after Ms Woodhouse, alas there will be office closures and consultation periods long before that will happen
Hmmm...
Bad day in the office for someone, it seems!
How you can make such comments based upon the three lines I typed, beats me.
That being said, I welcome your suggestions as to how I could have "put every offort into putting my mistake right", as you state you would have done in the same (completely unknown to you...) circumstances. You seem to have all the answers but are keeping them all up your sleeve. That's not very nice or helpful, is it? We are all after the same goal - better working practices leading to more success - so why the don't you share your pearls of wisdom with us all, and make us all better people: better employers?
The floor is yours... it's only you and me commenting anyway!
I would put every effort into putting my mistake right. rather than sacking them.
I might type crap but but trust me the real 5hitty attitude is yours. Now you have switched sides and are the employer in you own scenario you are as bad the idiots you condemn.
You make the mistake, admit you made a mistake and then send them down the road. "I've FLICKED Up so You can PI55 off"
"I expected more from you Peebee just because people like Gordon Brown take jobs for which the are unqualified doesn't mean anyone else should."
Sir/madam/prefer-not-to-disclose. Although I sense you are playing the game here, with all due respect the above amounts to utter cr@p!
Jobs are there to apply for. If someone applies for a job, then their application should be given due consideration. Said due consideration should be largely based upon a set format of criteria for the job on offer - I'll not bore you or other readers with a long list but save to say previous experience is usually high up on it.
SO - if my application to be a brain surgeon be looked at by someone who does not put weight on my lack of previous experience in slicing up a cerebellum, then who is at fault? ME for applying for the position I think I could become fairly good at after a bit of on-the-job practice... or the eejit who gave me the job?
In my career I have made two mistakes when employing sales negs. When I let them go, I wished them every success in the future - and I apologised to both of them, as I had employed them in a job that they were unsuited to.
I put them in the position that they couldn't cope with - therefore MY fault, not theirs.
The thing about having you head in the sand... it is far easier to lift your head out and hold it up high than dig yourself out of a hole you are in up to your neck.
Name the last award any LSL agent won for customer service.
Thank you for the 100% showing exactly the problemo! Head in sand springs to mind. XX
Customer service? one immediately thinks of Woolworths? Nope Comet? would you like insurance with that in case it goes wrong? Pizza Express... Thin crust, thick crust, cheesy thin crust, cheesy thick crust.( half breath only) would you like to go large? the 4 bedder for an extra 50p! and here is a token for your next home.
I expected more from you Peebee just because people like Gordon Brown take jobs for which the are unqualified doesn't mean anyone else should.
You might take the job as Brain Surgeon but would you really allow yourself to even put on the grown and go within 100yards of any patient, knowing that there is a qualified surgeon banging on the door of the theatre?
Maybe just maybe, they realise there is no difference between most agents and therefor customer service is the real key and she has been drafted in to deliver this.
However, that delivery will be somewhat harder to achieve as the cultures are so markedly different.
Hard to change that, tell all those negs, forget your current standards give service, going to fall on deaf ears I think.
Dave the idiot, no mention of Japan then.
"Peebee is right, this is a shameful decision and one I hope is not repeated by the NAEA who are also looking for an MD."
Erm... I didn't say that. Whether the decision is right or wrong is to be seen. It is subject to what the individual can bring to the table which makes a difference to the business.
What I DID state in my own way is that, however it pans out, those who MADE THE APPOINTMENT must be accountable for the end result. If it fails - then THEY have failed. If on the other hand it is a success - then they should pat themselves on the back.
And others should then acknowledge the success where they expected (and, I suggest, willed...) dismal failure.
(climbs down off soapbox...) ;o)
OK credit where credit's due someone negged a stormer when they did the Halifax acquistion - but like Brendan Rogers is proving at Liverpool one good season at Swansea doesn't a good manager make!
I wish the pizza lady no ill but predict that, like a few other LSL decisions since the Halifax gem this one will prove to be another poor one - I start the bidding at 13 months!
woolworths...bust
comet............administration
mention of 'retail' is an andy hornby expression for bust soon!
good luck!
You are exactly right, my post is to indicate to those in LSL that their recruitment process was flawed.
The HR director who know doubt will hire and fire almost at will, chopping jobs and destroying lives in this case has not done their job properly and if this MD fails in the task of re-building a mortally wounded firm, he will be the last one out of the door yet he is the one who has probably sealed their collective fates.
When good people apply for a job and one as important as that it is in my opinion Gross Misconduct to ignore them or refuse to take their telephone calls.
It is all very well blaming the executive board but knowing twho stuffed things up is no good for the poor souls whose careers are being put at risk.
Peebee is right, this is a shameful decision and one I hope is not repeated by the NAEA who are also looking for an MD.
I have read the comment below - which, unless I am mistaken, fully validates what I said.
BLAME THOSE WHO EMPLOYED THE PERSON.
Or - congratulate them. Her results will dictate.
Personally, I wish her luck in her new career. I don't wish failure on anyone - I just expect them to know what they are doing when they are doing it.
And, unfortunately, her "wealth of experience in the retail sector" will be worth diddly - as anyone who knows the business will attest.
She was effectively given the job, The LSL Director of HR refused to hear any mention of any other applicant. The process was farmed out to a recruitment company that simply did not do the job they were employed or trusted to do.
8 hours to find, shortlist and recruit an MD? that alone says how thorough the process was. Apparently they "had hundreds of applications for the position"
The only mention of this vacancy within the industry was through Property Drum and one suspects that was a guilty after thought just before the rep cleared of to San Antonio for two weeks.
People - a small point on this.
I always wanted to be a brain surgeon. I have no relevant experience; no necessary skill as my hands shake like sheep sh!tting snowballs; and I'd probable lobotomise everyone I touch.
HOWEVER, if the board of recruitment at the hospital feel that I have what it takes when I apply for the job, then I will fulfill my dream - to the severe detriment of any patient I come within scalpel's reach of.
In short - don't knock the lady. She only applied for a job.
Those who hired her should live or die by their decision.
great sensible move this, Halifax estate Agents went down this route employing 'experts' from retail companies and look at the great success they had....................oh dear.
The recruitment Agent posted the job on a Thursday morning by 6pm the job was filled and the recruitment rep had gone on holiday for 2 weeks.
Two good Property industry people I know with the experience to do the job well were both told the job had gone without LSL seeing or reviewing either CV.
I am sure she is great person but as has been demonstrated by a string of Housing Ministers, one has to know something about property. Not just the guff pumped out by Rightmove that gets re-tweeted, promoted and published by lazy Property Editors who haven't got the wit or understanding to realise it is tosh most of the time.
Good luck to her.....6 months? any takers at 2:1...
Hmmmmm, dont really think this is a step in the right direction for the flagging Your Move brand, Still at least when a vendor comes in to complain that they have still not recieved their details they can be offered a seat and a slice of pizza!