A nine-branch agent has been named the best in the UK by ratings site allAgents.
Choices, with branches in the south-east, won the overall award with 896 reviews, and a five star rating.
In second place with 844 reviews is London firm Ludlow Thompson, and in third place with 804 reviews is Bradleys. Both also achieved five stars.
The same trio, in the same order, also won allAgents’ best ‘transparent’ sales agent awards.
In the sales-only category, Bradleys came top, followed by Townends, in the home counties, and Prospect, in Berkshire.
In lettings-only, the winners were Choices, Ludlow Thompson and Leaders. The best ‘transparent’ lettings agents were Choices, Ludlow Thompson and Martin & Wright.
Best online agents were Express Estate Agency, House Network and eMoov, with 160, 92 and 49 reviews respectively.
The awards for best franchises went to CJ Hole, Winkworth and Whitegates.
Best large chain was Bradleys, best medium chain was Choices, and best small chain was Streets Ahead.
The awards cover the period from September 1, 2012, to August 31 this year, with every agent starting on an equal, blank canvas footing. All the agents listed on allAgents were automatically entered into the awards.
Martin McKenzie of allAgents said: “There have been some extraordinary efforts and accomplishments by many new agents to the platform.”
The awards are listed online, with no awards bash or physical ceremony. Winning agents can print out certificates and can also order plaques with their logos.
The full awards are here:
Comments
We are waiting for www.estateagent.me to do some awards, their service is much better and the best thing you can speak to them, yes they answer the phone!
@WBA Hence all the GLOWING "testimonials" they post from certain agents on their own site. Yes? No?
I spoke to allagents a few months ago mentioned that they don't get great comments on EAT, do you know they laughed and told us that they love it because it helps demonstrate to the public that they are a credible review site and they would not be taken seriously if all the got was great reviews from agents.
This is fact
Hmmm... when so many 'pro' postings are immediately decried as fakes, who else thinks that the last one below is equally bogus (or am I alone in that belief)?
Our PR company drfat them and staff complete from their home PCs so not spotted, so easy to con. Quite funny really!!!
The fact you must print your own certificate or order a plaque (as a 'winner') tells you everything you need to know about these guys.
Surely they could have covered the cost of this themselves and provide to the 'winners'. What a joke.
The portals are in a much better position to obtain reviews than Bronco & co.
As a previous employee of one of these companies I would suggest the results are not true to life. I would strongly suggest these are the companies that are best at pushing applicants to write reviews.
There are definitely better and more transparent agents out there...in abundance!
This item read :: 10154 times
Yeah, right.
Thank you Trevor. Sounds good and we look forward to future updates.
Originally EstateAgent.me was a live chain platform for estate agents to easily manage their chains online, this was recognised by the NAEA who we are Afinity partners of, all NAEA members get 12 months free chain checking.
We received much feedback from our agents about what else we could offer, so we introduced a simple effective property management system for sales, rentals will be added, this also works with the android app, iphone pending. It works so it automatically updates your vendor with any activity, such as a viewing, offer etc, it only messages them a preset message but its good to keep vendors updated as you know.
The most feedback we received was requesting a model for feedback, so after much research and reading this forum we created a website that we think will become a leading feedback website. As well as providing feedback users can download properties from the major portals to their portfolio on estate agent.me, here they can add notes, and, remove properties, get price updates etc. The property is downloaded with the agents details as well so they can also provide you with feedback about the property.
Its been a massive job, the chain management took over 12 months alone, in total we have been working on the site for about 18 months, so its great to be nearing the launch, that wont be the end as well new features are already being designed and programmed.
Trevor.
Hi Trevor, can you tell us any more? Like why the re-launch, and what is being done to knock allagents off the unfortunate pedestal they have got themselves on?
You see the problem somehow seems to be that without a doubt there are much more ethical and professional providers out there, yet allagents seem to have largely got the edge on the estate agent review market. Which is not a good thing!
Please, tell us more...
@hope
EstateAgent.me is relaunching on the 1st, its everything agents have requested and more! Watch this space.
No 3rd party advertising
Agent reviews
Live chain platform
Property management
Professional website operated by professional staff
....and more!
trevor@estateagent.me
I suppose the best we can hope for is that allagents gets purchased by a reputable company who will do the job properly.
For starters, that means:
No anonymous reviews.
Accurate agent listings.
A professional looking website, where the emphasis is on the reviews, not advertising.
Not using underhand methods to try to get agents to give them money.
There must be many more, but I'll end on:
Posting as THEMSELVES when on EAT or LAT.
@Paul
You must be MAD to think that people don't read tweets! What planet are you on boy (apologies though if you like in China)?
@Surrey Soldier
Enough is enough, of course people will tweet about it, if you were handed a golden turd for 1st place you would tweet because you normally have nothing to tweet about, know one ever reads tweets anyway as alot of people are following 1000s.
@paul
I was curious enough to check twitter out @twitter fan was actually telling the truth.
In my area there is an agency listed with no ratings but given 5 stars who went bust years ago owing thousands - with poor data like that how can the site be trusted?
Twitter fan
Yes, i see it brought twitter to its knees, the site has collapsed due to the tweets, please can AA staff get back to work and create a new site - it looks crap!
You should check out the tweets on this. Agents seem to be celebrating their wins on twitter. Never seen anything like it within the industry before
John Marshall, is that another name used by allagents lol? Its a joke, tell me EAT do you have shares in this company?
Mr Marshall
"Why is it that there is a small minority of agents that try to discredit allagents and their awards."
Well... for a start, a large minority is a majority, is it not? But apart from that, like in all things, for every poster that comments, there are many that agree but don't put 'pen to paper'. There are holes in the AllAgents model - BIG ones - that you could comfortably drive a battalion of tanks through. The process is wide open to abuse - and such abuse could well damage a perfectly good reputation; or, worse, give a bad Agent a falsely GOD reputation that could easily cost the public dearly if they act purely on what they read online.
"Surely you must see that ultimately all they are doing is helping to improve the industries working practices... They promote best practice NAEA, ARLA, TPOS and all the networks."
Nope - that one skipped past me. WHERE do they "promote best practice"?
"Its time now that NAEA, ARLA and all decent agents put their support behind them."
Why?
"They could one day end up breaking the monopoly that rightmove has."
Really?? How could they do that?
I look forward to your responses.
Any real bech mark cannot be piad for. My local is in the Good Pub guide, why because they pay, simples.
Why is it that there is a small minority of agents that try to discredit allagents and their awards.
Surely you must see that ultimately all they are doing is helping to improve the industries working practices.
They promote best practice NAEA, ARLA, TPOS and all the networks.
Its time now that NAEA, ARLA and all decent agents put their support behind them.
They could one day end up breaking the monopoly that rightmove has.
that three of the five posts below are from allagents AND that they have wedged something on the F5 key.
Congratulations to all winners. We all started from a level playing field, so fair play
Allagents are clearly setting a benchmark on how all industry awards should be run.
Are consumers not aware that just about every other award scheme within the industry ( in particular ESTAS) charge an entry fee before you are eligible to win.
PLC companies like Countrywide & Belvoir should be careful as to how the present themselves to the public with these award schemes where their financial contribution must clearly be seen as a conflict of interest .
Comparing the winners of the free allagents awards to the paid for awards and you can certainly see there is dramatic difference in results & I would go as far as saying I am yet to find one ESTA winner with an allagents award yet.
I give a great service to my clients, they take the time to write a review about the service I give. I show these reviews to potential clients who instruct me. I give these clients a great service, they take the time to write a review about the service I have given them etc etc. Who's laughing now.
Its an award for the agent who can get the most reviews - many of the winners are tiny agents who don't do as many sales as they get reviews. All a bit of 'emperors new clothes'.
I don't know why you give allAgents the space - they are a laughing stock.