Estate agents have received a substantial thumbs up from a large survey of 1,990 people.
On top of that, the survey was commissioned by a body that in the past has been highly critical - the consumer group Which?
The survey - conducted in June but with results released today - shows that 65 per cent of the public are fairly or very satisfied with estate agents.
Only 16 per cent are fairly or very dissatisfied. The remaining 19 per cent do not feel strongly either way.
However, of the house transaction service providers included in the Which? survey, agents came well below mortgage lenders who topped the chart with 77 per cent satisfaction.
Also better than estate agents were conveyancers, who scored 72 per cent, mortgage brokers on 71 per cent, and surveyors on 69 per cent.
In the past Which? has been sharply critical of parts of the estate agency industry over the size and display of fees as well as quality of service.
Which Money? - part of the Which? consumer organisation - says...
Consumer group Which? says the public should be wary of claims...
A former employee of consumer body Which? has been appointed to...
The website of the consumer group Which? is asking for readers’...
The predictions game can be tricky. Sometimes you just don’t know...
Leading UK property auctioneer Bond Wolfe has broken through the £100...
Uncertainty triggered by the new Labour Government and taxation concerns that...
In today's rapidly evolving property market, the focus on reducing transaction...
.png)
An exciting new collaboration between TVPN, EstateApps and Paul Long is...
By Mike Bilboe, Face For Business Buying or selling a home can...
LSL Estate Agency Franchising is home to one of the UK’s...
.jpg){kind=logo}
B-hive Block Management Partners Celebrates Major Milestone With Over 100 Businesses...
.jpg)
Tell us a little bit about National Home Move. We are a...
If you’re thinking about becoming an Estate Agency franchise or converting...
Estate agents and lettings agents have a legal obligation to protect...
You don’t have to simply accept things as they are when...
From the uptick in house sales in January to a house price...
Happy birthday to us….and all members of the The ValPal Network! We...
With a combined value surpassing £7.4 trillion, the UK’s 29 million...
%20-%20IMAGE%20Client%20Accounting%20%E2%80%93%20what%20are%20your%20options.jpg)
The benefits for letting agents to outsource their client accounting is...
When almost all agents and developers use the tried and tested formula...
I think we can all agree that the National Trading Standards...
.png)
As domestic battery storage systems become increasingly prevalent in UK homes,...
.png)
A team from The ValPal Network joined industry Facebook ads expert...
.png)
In this interview, Riccardo Dawson, Chief Operating Officer at Alto and...
%20(002).png)
In today's fast-paced and ever-evolving property industry, it’s essential that forward-thinking...
A client account is essential to your lettings business, but the...
As electric vehicles increasingly populate our roads and the necessity for...
As estate agents, it is important to make sure that your...
Estate agency has changed. No longer is it required to sit in...
Changes to consumer behaviour usually arrive in waves. Most of the...
At iamproperty we are excited to share the announcement of our...
It’s no secret – 2023 is a difficult year for the...
In an exclusive interview with Estate Agent Today, Simon Coaker, Sales &...
2023 has been coined as ‘the year of AI adoption’, and...
%20(002).jpg)
There are a few common questions that arise when the issue...
As a signage company we know we have a serious responsibility...
The Government’s mini budget on September 23 was anything but ‘mini’...
Agent websites have become more crucial than ever in attracting new...
.png)
Who are you and what does it say on...
Who are you and what does it say on...
Who are you and what does it say on...
Join the conversation
Jump to latest comment and add your reply
Hardly surprising. We're not all bad, you know!
This is good to see. But its real value will be if it is reported in the mainstream media, so fingers crossed some of the nationals pick it up so the public see the results
I doubt that would fit their agenda, John. It's become pretty trendy to demonise agents in recent years. Sometimes that criticism has been completely fair, but at other times it definitely hasn't. A little bit more balance would be nice.
I think, when people actually use agents, they realise that most of us are just ordinary, decent folk doing a job like anyone else. Unfortunately, our name is tarnished by the minority of agents who put their own greed before the customer. We need to remember that it is only a minority, though.
Can they do this for landlords, too? We're really not so bad either, despite what some on here will try and tell you.
We see freely-given, everyday brilliance on raterAgent all the time and it's heartening to know that even Which is grudgingly acknowledging it. Wonder if they'd really hoped for a rather different set of headlines when they started out on the research, though ...?!
Please login to comment