Connells, which acquired Countrywide just over two years ago, is now celebrating the bringing together of the combined 16,000 staff through technology.
Connells says its intranet project, called Engage, has reached the milestone of over 200,000 monthly log-ins some 15 months after being launched.
Engage replaced two separate intranet platforms that were used by the Connells and Countrywide businesses. Soon after the acquisition, the leadership team approved the creation of a single group-wide intranet to enable post-acquisition integration.
It took six months for the system to be rolled-out. Engage was launched to 16,000 Connells Group colleagues based at over 1200 branches in January 2022. The following month it received 66,000 log-ins and now it passes three times that number per month.
Intranet highlights include over 250 individual pieces of recognition given to colleagues via Engage since go-live; diversity articles typically receiving over 500 engagements; and a Ukrainian fundraising campaign which “successfully created a group-wide sense of community raising £100,000” according to a company statement.
“To reach 200,000 intranet log-ins a month with ever-increasing numbers of colleague engagements, is testimony to the value Connells places on the intranet as our platform for bringing everyone together” says Kelly McGall, internal communications manager at Connells Group.
“With colleagues dispersed around the country across more than a thousand locations and 80 brands, the intranet is our post-acquisition success story.
“Bringing two large organisations of 8,000 colleagues together has been a complex challenge but the Group is now on a strong footing for the future. With the intranet so well used for information, connections and camaraderie, it’s broken down silos and has become the backbone of Connells’ organisational culture.”
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Anything’s better than the reapit system that helped bring countrywide down. Congratulations on the roll out. I hope it results in customers getting better service too.
What fk up CS was employed children and paying peanuts
as far as I can tell, it’s an intranet, Charlie. And it was purely bad management that destroyed Countrywide, not their CRM
Charlie is not an estate agent but just likes talking about it
Guy who does web systems slags of another system
what a t+++++r
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