Archive

Estate agents have more work to do when it comes to customer service and securing leads, a mystery shopping exercise has...

Online digital valuation service The ValPal Network (TVPN*) is expanding after creating a reservoir of what it calls “sufficient quality data.” It’s...

Estate agency customer service appears to be improving, a mystery shopper exercise has revealed. Market research firm KnowYourMarket has unveiled its latest...

If you saw our recent article, you’ll know that one in five (19.24%) ValPal leads generated via Facebook ads actually went...

In my last Natter, I recounted the story of how Angels media bounced back from the 2008 financial crisis by launching...

A record 1.6m leads were generated through The ValPal Network (TVPN) last year, the proptech firm has revealed. The housing market may...

Welcome back to the second instalment of our blog series on social media marketing tips for estate agents! In part one,...

OnTheMarket has become the first major UK portal to offer a dedicated contact form for Scottish Home Reports. When a property is...

Zoopla-backed agency software provider Alto has launched new mobile functionality to support agents on-the-go.  Agents will be able to search for contacts on...

A buyers’ market, and a more challenging time for buyers and sellers, could be on the cards as a result of...

The leading trade body for the conveyancing industry has launched a new ‘Find an Expert’ service via its website. This will help...

As Britain’s housing boom continues,  SDL Property Auctions has warned of ten ways new homeowners could be fined up to £5,000...

Facebook has been a platform which has opened the door to those looking to advertise their services in exceptional ways. Digital...

The path from agent to developer is not easy, but it is a relatively straightforward one, if you are willing to...

Do you have an 'open API'? We use 'X' who have an 'open API' so we would need you to integrate with...

Estate agents, even before Covid-19 reared its ugly head, were flexible, hybrid workers. It is a job that requires a significant...

A Midlands estate agency has come up with a solution to avoid confusion over property offers. Forget poor connections or bad handwriting that...

Michael Bruce says the new SmartVal automated valuation system he is this month introducing on Boomin will be the most accurate...

Fledgling portal Boomin is launching what it claims to be the most interactive and accurate online valuation tool on the market.  It...

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

OnTheMarket has announced new functionality in a direct bid to take on Rightmove and Zoopla. The functionality, to go live within the...

OnTheMarket has signed an exclusive commercial partnership with property data specialist Sprift, to provide free market appraisal guides. These can be customised...

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

Who are you? Hi, I’m Richard Price, Managing Director at Dezrez. Who are Dezrez and what EACRM do you provide? At Dezrez we’re on...

Did you know your deposit protection obligations don't end with paying the deposit? You also need to serve the Prescribed Information within 30...

I was asked recently, how can an agent generate more landlord leads? Well that got me thinking, firstly, we have to...

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

Rightmove and OnTheMarket have revealed their latest bids to keep agent support. Rightmove is launching an extensive redesign of property details pages, after...

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

Today is the final day that agencies can register with the government scheme offering furlough pay on April 30. The furlough programme...

One of the industry’s top recruitment gurus wants to check the pulse of the industry - and that includes whether furloughed...

One of the industry’s leading automated valuation services says it’s running at approaching 1,000 leads a day for agents even during...

It’s time to draw a line in the sand and condemn our rival portals for their current charging structure. Little will...

Buyers and sellers using online estate agencies could inadvertently sign contracts if they carelessly use email signature blocks. Blocks are the ‘auto-signatures’...

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

Humberts has signed off in bizarre style leaving only false contact details on its website. The historic agency - which closed several...

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

A free-to-list portal says it’s an ideal way to capture potential leads so as to augment agents’ client databases that have...

Fox and Sons goes digital and improves their sales progression with mio Lucy Luxton, Branch Manager at Fox and Sons, Tiverton (Devon)...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

A new PropTech online platform called BestAgent Property Marketplace is to launch next year following a series of 12 meetings this autumn. It...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

The beleaguered Your Move estate agency insists there was no breach of customer privacy after an ex-employee reportedly took confidential data...

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

Zoopla claims a new Property Valuation Report being trialled in nine areas will win more leads for agents.  The PVR will use...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

It’s Friday and what better way to kick off the weekend than winning two completely FREE tickets for the industry event...

We are delighted to have two completely FREE tickets available for the industry event of the season - the Charity Christmas...

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

Agents are being offered a new way to capture details of prospective clients thanks to a partnership between The ValPal Network...

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

Highly regarded industry figure Simon Whale, who quit his role as head of sales at Reapit on Friday, took to the...

Our industry does great work for good causes not just in this country but around the world, as this week’s Agents...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Hello everyone and welcome to this week’s Agents Do Charity - it’s a bumper edition with plenty of fantastic fund-raising going...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The General Data Protection Regulation legislation coming into effect in the UK on May 25 has undergone some subtle changes which...

Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

The Guild of Property Professionals, which has over 800 agent members across the country, has this week launched a new website.  The...

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

A campaign organisation is asking estate agency group Fisher German how professional assistance it is giving to fracking development can be...

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...

A new website has launched with the aim of providing vendors, landlords, buyers and tenants with an easy way of registering...

Online agency YOPA has launched a recruitment campaign via social media. Tweets began appearing over the weekend and the latest, posted yesterday,...

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

Last time out I spoke about the beginnings of a PropTech revolution, with two major London-based events in the offing over...

Many of the country’s top agents are at The ESTAS 2016 this afternoon, but we’re delighted to honour excellence in charitable...

Marketing and property often go hand in hand. But from time to time you might come across certain marketing terms that...

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...

Hull estate agency Beercock Wiles and Wick has amended the wording of a regional press advertisement following a complaint to the Advertising...

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

So, has everyone been enjoying the fine summer weather we’ve been experiencing? Oh, wait…fear not, I will attempt to inject a...

The abundance of emails you send every day presents a valuable, yet often overlooked marketing opportunity for your agency. With that said,...