Archive

You may not have realised, but yesterday, the new government’s housing policy was agreed. No, I’m not talking about the new ‘Freedom...

In the fast-paced world of property, staying top-of-mind with your clients is crucial. And what better way to do this than...

Like millions of others, I watched in open-mouthed astonishment as details emerged about the Post Office scandal. I knew a little bit about...

Right now, it feels like we are living in a housing market full of contradictions. Despite the best endeavours of Liz Truss,...

The ESTAS Group has launched an ‘app’ style version of its platform for smartphones. ESTAS Mobile offers all the functionality of the...

If we turn the clock back only twenty years, the concept of managing our lives from a handheld device was within...

Changes to consumer behaviour usually arrive in waves. Most of the time these waves are small. They drive minimal impact, with...

Agents and other businesses are being reminded of a deadline to upgrade their technology systems for voice and broadband connections else...

This article is partially based on “Plugging in to the Future”, NHBC Foundation, NF90, used by kind permission. As part of the...

Artificial intelligence (AI) tools could change the way people search for agents and property within just a few years, an industry...

When the weather turns like it has, we use more energy to keep our homes cosy. However, this places increasing strain...

Is it really just a year ago that we were nervously wondering whether yet another Christmas would be Covid-affected? Little did we...

A leading property association has warned that house prices are likely to spike in the wake of the government’s recent economic...

After two years of extraordinary activity in the housing market there are signs that the clouds are gathering as RICS reports...

Agents risk losing the personal communication element that drove transactions before the development of technology, an industry veteran has warned. The claim...

There has been so much coverage recently over how painfully slow conveyancing is at the moment - 18-20 weeks is now...

Agents may have to include the broadband speed and mobile signal for a property on listings in the next round of...

Many agents may communicate with vendors and potential buyers over WhatsApp but could your profile picture be harming client relations. Previous analysis...

Almost half of the UK public think young people cannot afford to buy their own home because they spend too much...

A mobile phone may be a decent perk for agents and seen as essential for communicating while out on the road. But...

More than half of properties across England and Wales only meet insulation standards of 1976 or older. The startling figures, based on...

More than half of those working within the property sector are suffering from higher levels of fatigue or stress, due to...

A leading online residential conveyancing firm has opened its new headquarters and apprenticeship academy in Wirral, Merseyside, to try and help...

Agents are being offered an easier way to offer 3D virtual viewings that could get homes listed more quickly. Spatial data technology...

With the drastic changes enacted on the industry over the past two years thanks to the pandemic and political events such...

A law firm is warning that one of the key risks facing that industry this year revolves around professional negligence claims against...

Could estate and letting agents sell their branch office window space for third party advertising, above and beyond promoting the properties...

There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...

The telecoms solutions company behind "Phone-in-a-Phone" (PiP) now brings property professionals the UK's first mobile-only business phone system in an app...

In this piece, Tom Davis, press officer at Propertymark, explores the debate surrounding a locked or open-door policy, and whether the...

Estate agents, even before Covid-19 reared its ugly head, were flexible, hybrid workers. It is a job that requires a significant...

As we move into the autumn of 2021, what the coming year has in store for estate agents is something we...

Every agent likes to have their phones ringing off the hook. So London agent Robert Irving Burns must have been excited when...

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

It’s a big ask to expect anyone to suddenly change what they have always done, particularly if their results have proven...

The race to complete home sales before the stamp duty holiday came to an end on June 30 has created what...

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

Another TV programme will this weekend examine the fate of Suzy Lamplugh, the London estate agent who disappeared 35 years ago...

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

A branch of franchise agency CJ Hole is marking what it calls “an incredible 30 years of success” this month. The Burnham-on-Sea...

We’re now in Lockdown 3.0 and most of us have become used to juggling home-working, home schooling and a million and...

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

The industry seems almost back to normal. Not the ‘new normal’ we spoke so much of a few weeks and months ago,...

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

As you know, having professional images of your properties is the best (only?) way to get people wanting to step through...

As last Friday was the VE Day Anniversary bank holiday we have a bumper bundle of fund-raising activities to report on...

We all know the world has gone digital—nothing new there. Every time you jump online, you’re one of 4.5 billion internet...

Rightmove and Knight Frank are today both calling for a series of government incentives to kick-start the market after the Coronavirus...

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

Purplebricks Local Property Experts are asking sellers who are not allowing agents into their homes during the virus crisis to draw...

A video has been launched this morning explaining how agents can get their sellers and landlords to use iPhones to make...

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

An estate agency says it is now holding weekly online auctions in addition to its bi-monthly traditional ‘showroom’ auctions. Loveitts, which operates...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

Carl Hemming, Director from Ginger in Balsall Common explains how mio has quickly proven to be a cost-effective way to simplify...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

I am writing this as I reflect on a recent trip to Nigeria. I was asked to speak at the country’s...

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

A new property management firm claims that an average of nine estate agencies have gone bust each week since 2010.  Apropos -...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

It is a sobering thought that 40 years have slipped by since I first ran a tape measure across the inside...

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

Everyone wants to rank highly on Google. Why? Well, as the world’s biggest search engine, with more than 65% market share,...

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...