Archive

The Law Society has launched a consultation for conveyancers and legal groups on how its latest TA6 property information form should...

Letting agents are more confident in technology than ever before and a large majority believe that investing in automation is more...

The Law Society has postponed plans to make use of its new TA6 form compulsory amid backlash from conveyancers. The new TA6...

Concerns around market appraisals and how offers are handled are likely to be the key industry complaints this year amid lower...

A variety of charities have received support from the property industry this week. If there are charitable endeavours you think the rest...

April 22nd marked ‘Earth Day’, yet it seemed to pass relatively unnoticed within the mortgage market. While the market was once abuzz...

Borrowers are currently rolling off relatively favourable two-year fixed-rate deals agreed at the start of 2022, but the pain from higher...

The Property Ombudsman (TPO) has questioned if allowing agents to choose their own redress scheme damages consumer trust. Speaking to the House...

The House of Lords Industry and Regulators Committee has set out the key questions it could ask agency representatives as its...

Representatives from Propertymark, Trading Standards and The Property Ombudsman (TPO) are set to discuss estate agency regulation in the House of...

Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...

Around half of homebuyers will continue to postpone plans to purchase a property after the Autumn Statement failed to provide sufficient...

The Property Ombudsman (TPO) has welcomed two new non-executive directors to its independent board. Louise Baxter, head of the National Trading Standards...

Estate agency has changed. No longer is it required to sit in a high street office working the old way. Provide a...

The term mixed-tenure development usually refers to residential developments where different residential tenures are provided on the same site. Typically, tenure was...

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

Homebuyers should get used to interest rates of 6% to 7% being the norm, a senior industry executive claims. Peter Brodnicki, chief...

Success with your chosen CRM solution should not be a one-and-done package. Once you team up with a stellar CRM provider,...

CRMs can be superheroes for your business, but not all of them possess the necessary powers to save the day. As...

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

Just one agent was expelled from The Property Ombudsman (TPO) redress scheme in the latest quarter. TPO has revealed that Price Point...

Following publication of the Renter’s Reform Bill and the media coverage surrounding it, many agents and their landlords will understandably have...

Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...

Check out some of the latest charitable endeavours from agency and property brands this week. Hamptons: Agency brand Hamptons has announced it...

Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...

Black mould associated with condensation is becoming an increasing problem for homes in the UK and following the tragic death of...

Lies, damned lies, and statistics this week. I don’t know about you, but sometimes I feel as though I’m being bombarded...

High transaction volumes are likely to lead to more complaints about agents, a compliance expert claims. Paul Offley, compliance officer at The Guild...

Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...

A week-long race to be the next Conservative Party leader and the Prime Minister kicks off this week, or may already...

Over the last few months, The Letting Partnership has seen an increase in calls from agents who are struggling to open...

Beresfords recently hosted its annual summer party and awards ceremony to recognise and celebrate outstanding levels of achievement and dedication shown...

The National Association of Professional Sourcing Agents (NAPSA) has partnered with The Property Ombudsman (TPO) to boost compliance and working practices in...

The Association of Leasehold Enfranchisement Practitioners (ALEP) has announced the schedule for its annual Conference. The event returns to its traditional in-person format this year,...

During the summer holidays, your home is left susceptible to opportunistic thieves. Despite this rise in threat, data found that only...

Propertymark Qualifications has added two industry veterans to its board. Jan Hytch, residential and operations partner for Arnold Keys and Katie Griffin,...

The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...

A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...

It was a quiet first quarter this year for sanctions at The Property Ombudsman (TPO). The redress scheme has revealed that just...

This probably isn’t what wealthy buyers in one of the UK’s most expensive areas expected to hear, but a plea has...

Property events and functions are now back in full swing, with 2022 likely to be the first ‘normal’ year for this...

The annual NAEA Propertymark national conference is back in 2022. “The NAEA Propertymark National Conference is such an exciting event where property...

Purplebricks’ share price has hit its lowest-ever level following the postponement of a trading statement after the company admitted a blunder...

There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...

Estate agency business platform Reapit is launching AgentPoint services in the UK - just seven months after it acquired AgentPoint in...

With a Budget, mild weather and the continuing uncertainty over the pandemic, you might be forgiven for forgetting that we get...

Within weeks the focus of the industry will be on the White Paper to be issued on rental reform before Christmas. Let’s...

The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic.  In its...

Bramleys says it’s to resume property auctions in October. The auction will be the first held since March 2020. Previous auctions have been...

No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...

A senior estate agent says even if the restrictions easing lockdown, still formally scheduled for June 21, are delayed by several...

We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...

Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...

The last property event I attended in person – and I think the last physical property event held all told –...

Purplebricks has unveiled changes to its For Sale and To Let boards to reflect its continuing sponsorship of Team GB and...

CRM supplier Reapit, backed by private equity funding, has entered into an international deal to acquire a leading Australian PropTech provider...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

The government may be stopping MPs debating an extension to the stamp duty holiday - despite a pledge they would do...

Boomin has announced another 15 independents as members of the site, which is expected to launch in the near future. “The latest...

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...

Countrywide shares soared yesterday, rising 47 per cent on the previous close at one point as investors relished the prospect of...

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

Hello and welcome to the latest ADC, your regular Friday round-up of great work being done by agents, suppliers and others...

Across the UK and Europe, lockdown measures are changing and the markets are kicking back into life as we grow accustomed...

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...

Hello and welcome to Agents Do Charity, a weekly round-up of news as the industry continues fund-raising even in these challenging...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

Purplebricks’ sale of its Canadian operation for some £35m begs the question - where can it now recoup some of its losses...

In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...

Mortgage enquiries in June surged to double the rate of the previous month according to the latest halifax house price index. Although...

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...

The new Property Ombudsman taking over from October is Rebecca Marsh. She is currently Chief Ombudsman at the Legal Ombudsman and was...

The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...

Rightmove has taken the unusual step this weekend of issuing its usual monthly asking price index on a Saturday instead of...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

Agencies, many of which campaigned vigorously to be included in the business rates holiday announced in March by the government, have...

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

A study by Rightmove suggests that 94 per cent of buyers and sellers currently in the market are determined to go...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

If there are agents still uncertain as to whether their company or themselves as individuals are claiming the maximum business support,...

Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...

A high-profile regional agency is “cracking on” with support for a hospice for children and young people that cannot raise funds during...

Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...

Former housing minister Alok Sharma has revealed new measures to allow agencies and other businesses to avoid insolvency during the virus...

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...

Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...

The annual FUTURE PropTech conference scheduled for London next month is the latest casualty of the havoc being caused by the...