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KEYWORD "Referrals" - 98 RESULTS
How better customer service can help you win more listings

By Mike Bilboe, Face For Business Buying or selling a home can be one of the most stressful and uncertain times for...

31 July 2024

From: Sponsored Content

Fine & Country increases international marketing focus

Fine & Country is increasing its focus on international growth by launching new marketing initiatives to support its existing international network...

15 July 2024

From: Breaking News

Zoopla owner unveils home moving platform for agents

Zoopla owner Houseful has launched Movemnt, described as a national home transaction infrastructure for all property professionals.  Movemnt joins the Houseful family...

19 June 2024

From: Breaking News

New chief executive appointed at eXp Realty

US agency broker brand eXp Realty has promoted Leo Pareja to chief executive. Pareja was previously chief strategy officer and will replace...

08 April 2024

From: Breaking News

Agents Do Charity - up for a challenge

A variety of charities have received support from the property industry over the past week. If there are charitable endeavours you think...

01 March 2024

From: Breaking News

Relocation Agent Network referrals hit record high

Referrals within the Relocation Agent Network (RAN) reached a four-year high for both the months of December and January, the brand...

26 February 2024

From: Breaking News

The Guild secures new homes referral arrangement for members

The Guild of Property Professionals has launched a referral arrangement for its members with The Land & New Homes Network.  New home...

19 February 2024

From: Breaking News

Secure share product aims to boost agency referrals and speed up sales

Client compliance platform Thirdfort has launched its updated Secure share product to help estate agents boost referrals through the secure sharing...

06 February 2024

From: Breaking News

Agent Tim's top tips for going it alone

Five years ago, Lettings expert, Tim Lawler, wrote an article for Estate Agent Today charting his early experiences of setting up...

03 February 2024

From: Features

Agent launches referral app to secure leads from the public

Self-employed estate agency brand iad UK has launched a consumer app that lets anyone earn money through word-of-mouth referrals. Propertips is an...

28 November 2023

From: Breaking News

Portal proptech aims to expand mortgage network

Proptech company OneDome’s mortgage advisory firm CMME is launching a new scheme exclusively designed for self-employed mortgage advisers. The brand wants to...

01 August 2023

From: Breaking News

Andrea Banks, Property Partner at Prestige & Village

Can you start by telling us a bit about yourself and how you got into the property industry? My name is Andrea...

24 July 2023

From: 60 Second Interview

Automated referrals launched for Fine & Country and Guild agents

Agency technology company the nurtur.group has launched the first phase its Automated Referral System, to help agents in the Fine &...

19 May 2023

From: Breaking News

Agent surprised with £5,000 prize for referrals

A Relocation Agent Network (RAN) member was happy to have her morning meeting interrupted last week to be presented with a...

03 April 2023

From: Breaking News

Agents Do Charity - showing support for good causes

Check out some of the latest charitable endeavours from agency and property brands this week. If you have a charitable event or...

03 March 2023

From: Breaking News

Premium agency brand unveils international conference plans

Fine & Country has unveiled details of its 2023 International conference and awards ceremony The upmarket agent brand will hold its annual...

07 February 2023

From: Breaking News

Strike boss: We remain ‘powerful’ despite job cuts

Strike chief executive Sam Mitchell has blamed uncertainty since the September mini-Budget and rising mortgage rates for making the market more...

30 January 2023

From: Breaking News

Agents shouldn’t discount US realtor model - claim

Agents should be using social media and their own US-style personal brand to promote listings regardless of the value of the...

05 January 2023

From: Breaking News

eXp launches referral network for agents to share sellers

Agency brand eXp UK has launched a new network referral programme for its self-employed agents to earn extra commission by sending...

05 January 2023

From: Breaking News

When the going gets tough, focus on your leaky bucket

As economic signs increasingly point to a contraction in the property market, competition for new business will inevitably heat up. But...

03 December 2022

From: Features

The importance of recognising sales progression talent

The sales progression function is what binds the whole property transaction together and the importance of effective sales progression in the...

05 November 2022

From: Features

Former estate agent aims to tackle industry sales backlog

A former estate agent has launched a white-labelled sales progression tool for the industry after his own experiences of purchasing a...

27 October 2022

From: Breaking News

Low-cost marketing can produce high rewards, say TVPN

Many experts are predicting that house price growth will slow for the remainder of the year as the cost of living...

17 September 2022

From: Features

Lifesycle the chosen software for a new national high-end network

Following a rigorous process, Lifesycle has been chosen as the software provider for By Design, a new high-end network brand for independent...

18 August 2022

From: Breaking News

Agents Do Charity – Back to School, Agents Giving and Bluewater campaign

As the great sporting summer continues – with the Lionesses triumphant against Germany last Sunday, the ongoing Commonwealth Games, and the...

05 August 2022

From: Breaking News

Zoopla launches sales progression portal for agents

Zoopla has launched a Progression Portal for agents, promising real-time updates for 15 key milestones during the sales transaction process. Agents can...

25 July 2022

From: Breaking News

Challenger portal launches ‘one-stop shop’ for agent referrals

OneDome has launched a new platform for agents to monitor and manage referrals made and earned through the challenger portal. The platform,...

16 June 2022

From: Breaking News

Former Zoopla sales director among new high profile GetAgent recruits

Property industry veteran Mal McCallion is among two new high-profile recruits for GetAgent. McCallion, who helped launch Primelocation in 2000 and was...

18 May 2022

From: Breaking News

Agency franchisees given chance to earn shares by joining Boomin

Agency franchisees with brands such as Hunters, Martin & Co, Belvoir and EasyProperty are being given the chance to sign up...

28 April 2022

From: Breaking News

Hundreds of sellers enter ‘agency fee refund’ competition

Online agent Strike is preparing to name a home seller who will be reimbursed the equivalent of an estate agent fee...

19 April 2022

From: Breaking News

Is Your Agency Here? Industry award winners named

Some 86 Bronze, Silver, Gold and Special Awards have been presented to agents in the Guild off Property Professionals at its...

15 March 2022

From: Breaking News

Historic Humberts wants to build on nine-office franchise network

Historic estate agency group Humberts - which was at risk of disappearing entirely just over two years ago - has opened...

28 January 2022

From: Breaking News

Conveyancing IT crash exposes weaknesses in transaction process

EAT readers may have seen a piece in Friday’s property section of The Times about the long-running Simplify saga, which has...

13 December 2021

From: Breaking News

How to promote fruitful relationships with your local conveyancers

As you are no doubt aware, building mutually beneficial relationships with conveyancers in your local area can not only make your...

27 October 2021

From: Features

No-fee agent strikes £5 billion sales landmark

Strike chief executive Sam Mitchell has hailed the online agent’s no-fee model after reaching £5 billion worth of sales. The agency, previously...

20 September 2021

From: Breaking News

Three ways to prove the value of your fees in a competitive market

With the competition for new listings between agents as fierce as ever, it can sometimes feel like a race to the...

18 September 2021

From: Features

Complaints about estate agents jump by a third says Ombudsman

The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic.  In its...

24 August 2021

From: Breaking News

Referral revenue between agents hits £1.3m says network

Referral revenues shared between agents in a major industry trade group has hit over £1.35m.  Daniel Pepperell, regional director at The Guild...

12 August 2021

From: Breaking News

New look for long-standing independent buying agency

One of the country’s longest-standing independent buying agencies has rebranded. Haringtons, established in 2004 and covering both London and the country, has...

27 July 2021

From: Breaking News

Revealed: how digital innovation is transforming estate agency

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

05 June 2021

From: Features

Hybrid agency records its best-ever month for new enquiries

EweMove says it’s has just recorded its best-ever month for new enquiries from sellers. In April the hybrid - which is part...

21 May 2021

From: Breaking News

More industry consolidation: Law firm reveals merger with agency

Legal firm Anderson Strathern has announced a merger with Lerwick-based Neil Risk Solicitor and Estate Agent. The Shetland firm's practice areas focus on residential...

11 March 2021

From: Breaking News

Investors ready to bankroll agents moving from employee to ownership

An appeal has gone out to agents wanting to jump from being employees to running their own businesses - and there are...

12 January 2021

From: Breaking News

Property Jobs Today - the New Year shakers and movers…

Hello and welcome to the first Property Jobs Today of 2021 - we’re less than a fortnight into the New Year...

11 January 2021

From: Breaking News

Agents Do Charity - the final fund-raising of 2020

Here we are, on the brink of a festive season like never before, and approaching the end of 2020. Although a dreadful...

18 December 2020

From: Breaking News

PropTech product for independent agents claims to slash 'lost business'

The Federation of Independent Agents trade group has unveiled a new automated nurture product available exclusively to members - and it claims...

01 December 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

Uncle Sam vs Blighty - Two countries separated by a common language

The Atlantic Ocean is a vast space – some 4,000 miles eastwards across from the USA until land is met again....

29 February 2020

From: Features

Top agency’s new franchise operation gets ready for roll-out

Estate agency Chestertons has named the new chief operating officer for the roll out of its UK and Europe franchising operation. Some...

20 February 2020

From: Breaking News

48 hours with...the largest estate agency in the world

'It's a recipe, not a menu' is a mantra championed by a host of Keller Williams' millionaire estate agents. But what are...

25 January 2020

From: Features

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

White-label online agency platform now offers mortgage service too

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

14 November 2019

From: Breaking News

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

OnTheMarket founder agency returns to Zoopla after five years

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...

08 August 2019

From: Breaking News

Clampdown on agents - Ombudsman to refer more to Trading Standards

The Property Ombudsman will in future refer more estate agents to the National Trading Standards Estate and Letting Agent Team if...

11 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Over 150 agents link with 'Modern Method' online auction firm

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

21 June 2019

From: Breaking News

Which way will you turn at the estate agency industry’s crossroad?

The estate agency industry is at a crossroads. A turbulent market, unstable political situation and a chronic lack of public confidence has...

05 June 2019

From: Features

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Instant valuation tool being ‘retired’ with agents advised to switch

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

07 May 2019

From: Breaking News

Nurturing leads is top priority as high-profile PropTech firms join forces

Two of the PropTech sector's highest profile digital marketing suppliers are integrating in a bid to help agents nurture the leads...

16 April 2019

From: Breaking News

NAEA link with referral network is new business opportunity for agents

The National Association of Estate Agents and the referral service Relocation Agent Network have announced a link-up. Under it, selected NAEA members...

28 March 2019

From: Breaking News

Top industry suppliers form new group offering agents ‘tech solutions’

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

20 March 2019

From: Breaking News

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Mortgage platform makes white label pitch for online agencies

A mortgage platform is making a pitch for online estate agencies to link with it and offer their customers “a customised...

25 October 2018

From: Breaking News

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

Surge in overseas buyers ahead of latest stamp duty surcharge

A leading London estate agency is reporting a surge in overseas buyers sealing deals ahead of the government’s new stamp duty...

18 October 2018

From: Breaking News

A five-point plan for buying a new agency website

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

26 September 2018

From: Features

Referral fees – why a ban won’t make services cheaper

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

21 July 2018

From: Features

“We Buy Any House” says cash property buyer Ask Susan

If you’re an estate agent and have a property that is difficult to sell or the homeowner simply needs a fast...

20 July 2018

From: Sponsored Content

Countrywide reveals 9% boost in sales listings since start of year

Countrywide says its Back To Basics strategy has seen a nine per cent increase in properties for sale with the group...

25 June 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

How to get the best out of an instant online valuation tool

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

21 March 2018

From: Features

Fast track to franchise success - are you ready to be your own boss?

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

17 March 2018

From: Features

Countrywide reveals 'Back To Basics' plan for 2018 and scraps online service

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...

08 March 2018

From: Breaking News

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

ZPG hits £1m referrals milestone with new tool for agents

ZPG says it has reached the milestone of delivering over £1m in referrals to its agents via its new MoveIt tool.  This provides agents with the...

09 October 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Guild and Fine & Country launch new app for sales referrals

The Guild of Property Professionals and Fine & Country have launched a new referral system app which allows its members to...

04 July 2017

From: Breaking News

Fresh website for the Guild of Property Professionals

The Guild of Property Professionals, which has over 800 agent members across the country, has this week launched a new website.  The...

12 May 2017

From: Breaking News

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

Agents - it’s time to get back to basics

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...

04 February 2017

From: Features

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

No Letting Go wins coveted award

No Letting Go have won Bronze at the Lettings Agency of the Year 2016 Awards.   They have been accredited with the Bronze...

17 June 2016

From: Sponsored Content

'Concierge service for agents' launched with link to conveyancing portal

A product that describes itself as a ‘concierge service for estate agents’ has launched under the title Property Butler, with links...

09 June 2016

From: Breaking News

Top 5 Reasons Why Signage Still Matters

There seems to have been a seismic shift in recent years for companies to migrate everything ‘on brand’ online. However signage...

27 January 2016

From: Sponsored Content

Countrywide – A Titanic failure waiting to happen?

It’s rare for an incumbent to pivot to a disruptive business model, even in the face of compelling logic that they...

30 October 2015

From: Features

Referrals: What makes a good conveyancer?

There was a recent article in Estate Agent Today titled: Agents 'missing out on income by not charging for referrals'. A study...

30 October 2015

From: Features

Countrywide aims to beat Foxtons in battle of London mid-market sales

Countrywide says it has Foxtons as its target to beat in a bid to be the number one agency for sales...

26 October 2015

From: Breaking News

Agents 'missing out on income by not charging for referrals' - claim

A company is claiming that estate agents are missing out on substantial potential income by not charging for referrals of clients...

22 October 2015

From: Breaking News

Property Natter: reaching the Holy Grail of more vendors and landlords

Well, the hosts have left the party early. England have crashed out of their own Rugby World Cup after a demoralising...

09 October 2015

From: Features

Do estate agents use undue influence?

The issue of some estate agents insisting that buyers and/or sellers use a particular solicitor or conveyancer has reared its ugly...

08 May 2015

From: Features

Huge rise in referrals to The Property Ombudsman

There was a whopping 42 per cent rise in referrals to The Property Ombudsman last year according to the annual report...

21 April 2015

From: Breaking News

MovePal MovePal MovePal