GetAgent has been ordered to make its marketing claims clearer following a complaint to the Advertising Standards Authority (ASA). The advertising watchdog...
Archive
06 December 2023
From: Breaking News
Seven adverts pushing the Government’s flagship levelling up policy have been banned. The advertising watchdog censured the Department for Levelling Up, Housing...
12 October 2022
From: Breaking News
If you are an easily offended Frankie Valli fan, look away now. A regional agent that was rapped by the Advertising Standards...
03 May 2022
From: Breaking News
An estate agent has hit back at the Advertising Standards Authority (ASA) after the watchdog banned a poster advertising the firm’s...
27 April 2022
From: Breaking News
The Advertising Standards Authority (ASA) has informally resolved a complaint regarding claims made by Purplebricks about home sales. The advertising watchdog revealed...
27 April 2022
From: Breaking News
The Advertising Standards Authority (ASA) has said it may consider complaints about ‘misleading SSTC listings’ on portals but suggests it may...
06 April 2022
From: Breaking News
The Advertising Standards Authority has banned a property investment firm from using a letter claiming that it wanted to buy homes...
30 March 2022
From: Breaking News
The Advertising Standards Authority has stepped in following a complaint about a property advertised by Connells-owned Countrywide estate agents. The issue revolves...
06 October 2021
From: Breaking News
A former estate agent has accused the National Trading Standards Estate and Letting Agent Team of trying to discredit him. Chris Wood,...
04 August 2021
From: Breaking News
The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...
28 June 2021
From: Breaking News
A firm has agreed to amend its claim that it was the number one selling agent in its town in 2020,...
26 May 2021
From: Breaking News
We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...
01 May 2021
From: Features
Purplebricks has removed advertising claims which suggested it sold homes for a higher sum, on average, than rival agencies. The Advertising Standards...
24 March 2021
From: Breaking News
Online agency Yopa says it will change a claim on its website that appears to suggest no fee will be charged...
17 March 2021
From: Breaking News
An agency has changed a property listing on its website following an intervention by the Advertising Standards Authority. The agency was Campbell...
03 March 2021
From: Breaking News
Two mysterious online agencies have had their advertisements for the same property banned by the Advertising Standards Authority. The agencies - Manchestersalerent and...
20 January 2021
From: Breaking News
Estate agency Move has had to change a description on Rightmove following an intervention by the Advertising Standards Authority. The agency described...
16 December 2020
From: Breaking News
HM Revenue and Customs and the Advertising Standards Authority are working together to cut out misleading marketing by promoters of stamp...
30 November 2020
From: Breaking News
A TV advert for Rightmove first screened in 2018 has been cleared of gender stereotyping. A complaint to the Advertising Standards Authority...
18 November 2020
From: Breaking News
The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...
16 November 2020
From: Breaking News
House raffles and similar competitions have become mired in controversy in recent years, thanks to some of them failing to abide by...
06 August 2020
From: Breaking News
Purplebricks has changed the wording of an advertisement on its website after a watchdog stepped in following a complaint. According to the...
22 July 2020
From: Breaking News
NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...
20 May 2020
From: Breaking News
Conveyancing search provider Searchflow has amended its website after an intervention by the Advertising Standards Authority. A claim on the site stated:...
29 April 2020
From: Breaking News
Future complaints about property raffles by individual home owners seeking to avoid estate agency fees will in future be handled by...
28 February 2020
From: Breaking News
An online agency’s claim that it sells homes “for free” has been disputed by a High Street rival - but the...
05 February 2020
From: Breaking News
There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...
09 January 2020
From: Breaking News
The dispute between controversial online estate agency Emoov and the Advertising Standards Authority is rumbling on. In the first half of November...
03 December 2019
From: Breaking News
An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...
20 November 2019
From: Breaking News
Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...
13 November 2019
From: Breaking News
Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...
13 November 2019
From: Breaking News
The Advertising Standards Authority has clamped down on misleading claims made by the organisers of a property raffle. The controversy surrounds an...
30 October 2019
From: Breaking News
The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...
01 August 2019
From: Breaking News
Connells Group-owned Sequence UK has been told by the Advertising Standards Authority to update Rightmove listings more promptly after properties are...
17 July 2019
From: Breaking News
An estate agency has removed a claim that it uploads its properties to Zoopla and PrimeLocation after a complaint to the...
10 July 2019
From: Breaking News
The Advertising Standards Authority (ASA) has upheld a complaint made against a listing on property website Houser.co.uk. In January, the complainant notified...
03 July 2019
From: Breaking News
Another house price raffle has closed amid rancour, and with cash prizes being awarded instead of the property originally promoted. The latest...
02 July 2019
From: Breaking News
A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...
26 June 2019
From: Breaking News
South west regional agency Luscombe Maye has amended an advertisement for a new housing development following a complaint to a watchdog. A...
12 June 2019
From: Breaking News
North East England regional agency chain Bradley Hall has amended details for a property listed on its website following a complaint...
15 May 2019
From: Breaking News
It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features
The head of the new Trading Standards authority regulating estate agents says Online firms are treated exactly the same as High...
26 April 2019
From: Breaking News
An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...
17 April 2019
From: Breaking News
Another property raffle - this time with what appeared to be a castle as its main prize - has hit trouble...
17 April 2019
From: Breaking News
The owner of a home for sale has complained to the Advertising Standards Authority after seeing it marketed on Zoopla -...
10 April 2019
From: Breaking News
Maverick Cornish estate agent Chris Wood has quit the industry with a stinging attack on those who have “taken their toll”...
11 March 2019
From: Breaking News
The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...
06 March 2019
From: Breaking News
A poster advertising shared ownership, promoting homes from a housing association, has been banned by the Advertising Standards Authority. The poster, for...
20 February 2019
From: Breaking News
Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...
04 February 2019
From: Breaking News
A maverick estate agent pictured wearing a yellow vest has threatened to mount what he calls a “civil protest” if Brexit...
16 January 2019
From: Breaking News
A Scottish estate agency has changed its website following a complaint to the Advertising Standards Authority. The complaint relates to West Property...
16 January 2019
From: Breaking News
The Advertising Standards Authority has banned an advertisement calling properties for sale ‘park homes’ when the buildings themselves could not be...
05 December 2018
From: Breaking News
An estate agency has had to alter a listing on Rightmove following a complaint to the Advertising Standards Authority. Gravesend-based Waterman House...
21 November 2018
From: Breaking News
The troubled Emoov hybrid estate agency, currently up for sale, has removed an advertisement after a complaint to a watchdog over...
07 November 2018
From: Breaking News
A Twitter account dedicated to the private sale of a multi-million pound waterside home in Berkshire has prompted complaints to the...
24 October 2018
From: Breaking News
Purplebricks’ share price dropped yesterday to barely over 200p - its lowest level for some 18 months and reflecting a near...
10 October 2018
From: Breaking News
The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...
10 October 2018
From: Breaking News
Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...
03 October 2018
From: Breaking News
Emoov has agreed to change the wording of a Google search advertisement after a complaint was made to the Advertising Standards...
26 September 2018
From: Breaking News
The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...
26 September 2018
From: Breaking News
A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...
12 September 2018
From: Breaking News
OnTheMarket today launches a new TV advertising campaign which aims to highlight its 'New & Exclusive' marketing feature. Agents listing with the...
10 September 2018
From: Breaking News
The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...
05 September 2018
From: Breaking News
An estate agency which operates nationally has agreed to amend its website following a complaint made to the Advertising Standards Authority...
05 September 2018
From: Breaking News
In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...
29 August 2018
From: Sponsored Content
An online estate agency run by one of the country’s youngest entrepreneurs has agreed to change a reference about savings on...
29 August 2018
From: Breaking News
Purplebricks has been the subject of another complaint to the Advertising Standards Authority, this time over a claim on its website...
22 August 2018
From: Breaking News
In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
21 August 2018
From: Sponsored Content
The brief but troubled history of individuals and companies attempting to raffle homes as prizes has received another blow as a...
21 August 2018
From: Breaking News
The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...
16 August 2018
From: Breaking News
One of the spate of property raffle competitions has been the subject of a complaint to the Advertising Standards Authority. The complaint...
08 August 2018
From: Breaking News
An online estate agency has changed the wording of a listing on Rightmove, Zoopla and on its own website after a...
26 July 2018
From: Breaking News
The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...
18 July 2018
From: Breaking News
There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...
16 July 2018
From: Breaking News
The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...
12 July 2018
From: Breaking News
An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...
11 July 2018
From: Breaking News
So here’s the thing. It’s summer - not much going on, school holidays about to start, industry publications filling out space...
30 June 2018
From: Features
Another Purplebricks ad has been stamped down on by the Advertising Standards Authority following a complaint by Hunters Property Group - but...
27 June 2018
From: Breaking News
One of the country’s largest auction houses has had to amend an advertisement on its website after an intervention by the...
20 June 2018
From: Breaking News
The Advertising Standards Authority has intervened after receiving a complaint about a website and online advertisement for the Howard Cundey agency. The...
13 June 2018
From: Breaking News
The annual report from the Advertising Standards Authority and the Committees of Advertising Practice, out today, shows that the estate and...
04 May 2018
From: Breaking News
Online estate agency Tepilo and over-60s ‘life plan’ property sales service Homewise have been rapped over the knuckles following complaints made...
18 April 2018
From: Breaking News
HM Revenue and Customs has won a key ruling concerning a tax avoidance scheme promoter which claimed to be able to...
23 March 2018
From: Breaking News
An estate agency has been the subject of a complaint over website wording which appeared to suggest that it had a...
21 March 2018
From: Breaking News
Online agency Emoov has amended its website following the intervention of the Advertising Standards Authority. The authority says the agency’s site included...
14 March 2018
From: Breaking News
London agency Portico has been warned that if there is a repeat of issues concerning its listings on portals, it may...
28 February 2018
From: Breaking News
The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...
14 February 2018
From: Breaking News
The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...
06 February 2018
From: Breaking News
Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...
05 February 2018
From: Breaking News
Savills has amended its website concerning auctions after a complaint to the Advertising Standards Authority. The complainant challenged whether the listed guide...
31 January 2018
From: Breaking News
Purplebricks once again used the Christmas period to launch new TV and social media advertisements. In one, the hybrid agency debuted Mr...
28 December 2017
From: Breaking News
Controversial hybrid agency Purplebricks has been the subject of yet another complaint to the Advertising Standards Authority. An unnamed complainant filed a...
20 December 2017
From: Breaking News
Independent Surrey-based estate agency Curchods has voluntarily withdrawn marketing material containing claims about its speed of exchanging properties, after the intervention...
13 December 2017
From: Breaking News
The Advertising Standards Authority has told the organisers of a house raffle that they must not repeat a promotion because of...
13 December 2017
From: Breaking News
Financial analysts over the weekend have been giving their view on Purplebricks, which later this week issues its figures for the...
11 December 2017
From: Breaking News
Outspoken estate agent Chris Wood has criticised the Advertising Standards Authority for its succession of ‘informally resolved’ judgements on complaints against...
07 December 2017
From: Breaking News
The Advertising Standards Authority has intervened following a complaint about a mailshot from the high profile online agency Yopa. The ASA says...
06 December 2017
From: Breaking News
Online agency Elopa has dropped a claim on its website that its Open House method of selling properties achieved the best...
29 November 2017
From: Breaking News
The online agency Yopa has removed an ad comparing its performance against other estate agents after complaints to the Advertising Standards...