As the property market gets ready for a busy autumn market, ESTAS has launched its Summer of Success Stories. This is an...
Archive
Agents appear to be underestimating the usefulness of customer reviews, research suggests A survey of more than 500 estate agents found a...
19 July 2024
From: Breaking News
The winners of the AllAgents Customer Experience Awards have been revealed. A ceremony was held at the Crowne Plaza, Glasgow last week...
06 December 2023
From: Breaking News
It’s a brave business owner who actually invites criticism. I speak from the personal experience of asking the opinions of the...
24 June 2023
From: Features
The ESTAS Group has revealed new branding together with the first details of two new products to be added to its...
15 May 2023
From: Breaking News
The ESTAS team may be known for its Customer Service Awards but it has now picked up a gong of its...
14 April 2023
From: Breaking News
There are Christmas gifts aplenty waiting for agents who maintain their focus on marketing plans throughout December, according to The ValPal...
07 December 2022
From: Breaking News
The winners of the 2022 allAgents Customer Experience Awards were announced last week. The agency customer feedback website held its second ever...
07 December 2022
From: Breaking News
Property portals remain the predominant route for finding a home among buyers but many are still following traditional methods, research suggests. A...
07 July 2022
From: Breaking News
2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...
13 October 2021
From: Features
The reviews element of the ESTAS Group has signed a two year deal with Hunters. The agreement means Hunters - now part...
15 July 2021
From: Breaking News
Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...
17 March 2021
From: Features
Hello and as it’s Monday it’s PJT Day - and there are plenty of people moving jobs in our industry even...
16 March 2020
From: Breaking News
The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...
04 March 2020
From: Breaking News
In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features
Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer. The glittering ceremony...
25 May 2019
From: Features
A poster advertising shared ownership, promoting homes from a housing association, has been banned by the Advertising Standards Authority. The poster, for...
20 February 2019
From: Breaking News
The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features
People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features
Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features
It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...
25 July 2018
From: Features
Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...
07 July 2018
From: Features
A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...
25 June 2018
From: Breaking News
The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process. The ESTAS Group’s Estate...
01 February 2018
From: Breaking News
The ESTAS Group has announced record entries for its 2018 estate and letting agents awards. The national award scheme - which recognises...
25 January 2018
From: Breaking News
Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...
01 December 2017
From: Breaking News
The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...
13 September 2017
From: Breaking News
After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...
03 August 2017
From: Breaking News
Entries for the new ESTAS Conveyancing Awards are now open and you have just over a month to get nominations in...
29 June 2017
From: Breaking News
The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...
20 May 2017
From: Features
One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...
27 April 2017
From: Breaking News
Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...
18 April 2017
From: Breaking News
The results of a survey conducted by the Home Builders Federation has been attacked by consumer group, the HomeOwners Alliance. For over...
04 April 2017
From: Breaking News
Agents who ignore critical reviews of their services do so at their peril as new figures reveal high levels of readership...
14 March 2017
From: Breaking News
Reapit, the provider of CRM software to much of the estate agency industry, has become one of the partners for the...
31 January 2017
From: Breaking News
The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...
14 December 2016
From: Breaking News
The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...
10 November 2016
From: Breaking News
The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...
12 October 2016
From: Breaking News
Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...
10 May 2016
From: Features
Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...
25 April 2016
From: Features
The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...
20 April 2016
From: Features
The Advertising Standards Authority has banned an advertisement by estate agency Redman Casey accusing it of misleading statements over customer recommendations...